Drexel University

Patient Services Representative

Drexel University

Philadelphia, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Drexel University, we are looking for a highly qualified, customer service-oriented Patient Services Representative to join our team. Our ideal candidate should be an excellent communicator, have an eye for detail, and have a passion for helping others.The Patient Services Representative is responsible for providing prompt and courteous customer service to patients and visitors, as well as assisting with various administrative tasks. The ideal candidate for this role should have at least one year of customer service experience, be comfortable using computers, and have knowledge of medical terminology. Additionally, the successful candidate should have excellent organizational skills and be able to work independently. Our ideal candidate should also possess the interpersonal skills necessary to interact with patients, visitors and staff in a professional and friendly manner.

Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Ability To Work In A Team Environment

  • Excellent Customer Service Skills

  • Strong Communication Skills

  • Familiarity With Medical Terminology

  • Knowledge Of Microsoft Office

  • Understanding Of Medical Billing Procedures

  • Experience Working With Patient Databases

  • Ability To Multitask

Required Skills
  • Documentation

  • Networking

  • Support

  • Communication

  • Scheduling

  • Listening

  • Collaboration

  • Empathy

  • Organization

  • Problem-Solving

  • advocacy

  • Interpersonal

  • Time-Management

  • Conflict-Resolution

  • Patient-Care

Soft Skills
  • Communication

  • Decision Making

  • Leadership

  • Management

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Patient Services Representative in Philadelphia, PA, USA is between $30,508 - $52,657. This range reflects the salaries reported by employers for this position. Factors such as experience, education, industry, and employer can affect the salary range for this position.

Additional Information
Drexel University is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 11th, 2023
Apply BeforeMay 22nd, 2025
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About Drexel University

Drexel University is a private research university with its main campus in Philadelphia, Pennsylvania. It was founded in 1891 by Anthony J. Drexel, a financier and philanthropist. Founded as Drexel Institute of Art, Science, and Industry, it was renamed Drexel Institute of Technology in 1936, before assuming the name Drexel University in 1970. There is 70 undergraduate programs and more than 100 master's, doctoral, and professional programs at the university. Drexel's cooperative education program (co-op) is a prominent aspect of the school's degree programs, offering students the opportunity to gain up to 18 months of paid, full-time work experience in a field relevant to their undergraduate major or graduate degree program prior to graduation.

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