Account Manager

"Are you a highly motivated and results-driven individual looking for a new opportunity to showcase your account management skills? Look no further than Dropbox! As an Account Manager, you will play a crucial role in driving growth and maintaining strong relationships with our valued clients. We are seeking someone with a proven track record in meeting and exceeding sales targets, excellent communication and organizational skills, and a passion for delivering exceptional customer service. If you are a team player with a keen eye for detail and a desire to work for a dynamic and innovative company, we want to hear from you! Join the Dropbox team and take your career to new heights."

1. Develop and maintain strong relationships with existing clients to ensure retention and growth of accounts.
2. Meet and exceed sales targets by identifying opportunities for upselling and cross-selling Dropbox products and services.
3. Conduct regular check-ins with clients to understand their needs and provide solutions to any issues or concerns.
4. Collaborate with cross-functional teams to ensure seamless delivery of products and services to clients.
5. Provide exceptional customer service by promptly addressing client inquiries and resolving any issues that may arise.
6. Maintain accurate and up-to-date records of client interactions and sales activities in CRM software.
7. Stay informed about industry trends and competitors' offerings to effectively position Dropbox products and services in the market.
8. Attend and represent Dropbox at industry events, conferences, and trade shows to network and generate leads.
9. Work closely with the sales team to identify and pursue new business opportunities.
10. Continuously strive to improve account management processes and procedures to enhance client satisfaction and retention.
11. Prepare and present regular reports on account activity, sales performance, and growth opportunities to management.
12. Act as a brand ambassador for Dropbox, promoting our company values and culture to clients and the wider community.
13. Collaborate with marketing and product teams to develop targeted campaigns and promotions for clients.
14. Assist in the onboarding process for new clients and provide training and support as needed.
15. Maintain a positive and professional attitude, representing Dropbox in a positive light at all times.

According to JobzMall, the average salary range for a Account Manager is $50,000 to $100,000 per year. This can vary depending on factors such as location, industry, and experience. Some Account Managers may also receive bonuses and commissions in addition to their base salary.

Dropbox is a leading global collaboration platform that's transforming the way people work together, from the smallest business to the largest enterprise. With more than 500 million registered users across more than 180 countries, our mission is to unleash the world’s creative energy by designing a more enlightened way of working.