Multi Unit Restaurant Manager
At Dunkin', we believe that a great team is the key ingredient to a successful restaurant. We are currently seeking a highly motivated and experienced Multi Unit Restaurant Manager to join our team and help us grow our business. As a Multi Unit Restaurant Manager, you will oversee the operations of multiple Dunkin' restaurants, ensuring that each location provides exceptional customer service and delivers high-quality food and beverages. We are looking for a leader who is passionate about the Dunkin' brand, thrives in a fast-paced environment, and has a proven track record of achieving results. Join us and be a part of a dynamic team that is dedicated to serving our customers and making a positive impact in the community.
- Oversee the operations of multiple Dunkin' restaurants and ensure they are running efficiently and effectively.
- Ensure that each location maintains high standards of cleanliness, organization, and food safety.
- Train and develop store managers and team members to deliver exceptional customer service and uphold the Dunkin' brand standards.
- Monitor and analyze sales and financial data to identify areas for improvement and implement strategies to increase profitability.
- Develop and implement operational policies and procedures to maintain consistency and quality across all locations.
- Collaborate with the marketing team to develop and execute promotional campaigns to attract and retain customers.
- Manage inventory and ordering processes to maintain appropriate levels of supplies and minimize waste.
- Conduct regular store visits to assess performance, provide feedback, and address any issues or concerns.
- Ensure compliance with all company policies, procedures, and regulations.
- Foster a positive and collaborative work environment by providing guidance, support, and recognition to team members.
- Represent Dunkin' in the community by participating in local events and building relationships with customers and businesses.
- Continuously seek opportunities for growth and improvement within the company.
- Communicate with upper management to provide updates on store performance and suggest strategies for improvement.
- Adhere to and enforce all safety and security protocols to ensure a safe working environment for employees and customers.
- Maintain a high level of professionalism and uphold the Dunkin' brand image at all times.
Relevant Experience In The Restaurant Industry: A Multi Unit Restaurant Manager At Dunkin' Should Have A Minimum Of 3-5 Years Of Experience In Restaurant Management, Preferably In A Multi-Unit Setting. This Experience Should Include Managing Teams, Overseeing Operations, And Driving Profitability.
Strong Leadership And Communication Skills: As A Multi Unit Restaurant Manager, The Individual Must Be Able To Lead And Motivate A Team Of Managers And Employees Across Multiple Locations. Effective Communication Skills, Both Verbal And Written, Are Essential For Managing And Delegating Tasks, As Well As Providing Clear Direction And Feedback To Team Members.
Financial Acumen: The Ability To Understand And Analyze Financial Reports, Such As Profit And Loss Statements, Is Crucial For A Multi Unit Restaurant Manager. They Must Have A Solid Understanding Of Budgeting, Cost Control, And Inventory Management To Ensure The Profitability Of Each Location.
Customer Service Orientation: Dunkin' Is Known For Its Customer Service, And A Multi Unit Restaurant Manager Should Have A Strong Focus On Providing Exceptional Customer Experiences. This Includes Ensuring High-Quality Products, Efficient Service, And Addressing Any Customer Concerns Or Complaints Promptly.
Flexibility And Adaptability: Managing Multiple Locations Requires The Ability To Adapt To Different Environments And Handle Various Challenges. A Multi Unit Restaurant Manager Should Be Able To Prioritize Tasks, Make Quick Decisions, And Adjust Plans As Needed To Ensure The Smooth Operation Of All Locations. This Also Includes Being Able To Work Flexible Hours, Including Nights, Weekends, And Holidays.
Communication
Time Management
Budget management
Inventory Control
customer service
Quality Control
Staff Development
Sales Analysis
Team Leadership
Problem-Solving
Menu Planning
Training And On
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Multi Unit Restaurant Manager in Phoenix, AZ, USA is $52,000 - $80,000 per year. This may vary depending on the specific company, location, and experience level of the individual.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started