Technical Service Specialist

At DuPont, we are looking for an innovative and experienced Technical Service Specialist to join our dynamic team. As the Technical Service Specialist, you will be responsible for providing technical support to our customers and employees. You will be the go-to person for product information and troubleshooting.The ideal candidate for this role should possess strong technical skills, excellent communication and customer service abilities, and the ability to work independently. We are seeking a candidate who is eager to take on new challenges and make a positive impact on our business.We are looking for a Technical Service Specialist who has a minimum of 5 years' experience in a technical service role. A post-secondary degree in a relevant field is preferred but not required. You must be able to work in a fast-paced environment and must have a keen eye for detail. The successful candidate must also have a comprehensive knowledge of the products and services that DuPont provides.If you are a customer-focused individual with the technical skills and experience necessary to provide exceptional service to our customers, we look forward to hearing from you!

Responsibilities:

1. Provide technical support to customers and employees.
2. Troubleshoot and resolve customer and employee inquiries.
3. Maintain a comprehensive knowledge of the products and services that DuPont provides.
4. Take on new challenges and make a positive impact on the business.
5. Work in a fast-paced environment and maintain a keen eye for detail.
6. Communicate technical information in a clear and concise manner.
7. Stay up-to-date on industry trends and best practices.
8. Monitor customer feedback and provide timely responses.
9. Develop and implement customer service policies and procedures.
10. Document customer inquiries and resolutions.

According to JobzMall, the average salary range for a Technical Service Specialist in Circleville, OH 43113, USA is $45,000 to $52,000 per year.

DuPont is one of the world's largest producers of chemicals and science-based products. In 2017, the company merged with Dow Chemical, forming a new company called DowDuPont (DWDP), of which DuPont continues to operate as a subsidiary.