Assistant Branch Manager

We are looking for an experienced Assistant Branch Manager to join our team at Eastern Bank! This position is ideal for someone who is detail-oriented, has strong communication skills, and enjoys working in a customer-facing role. The Assistant Branch Manager will be responsible for providing excellent customer service, ensuring branch compliance, and helping to manage the daily operations of the branch. To be successful in this role, you should have prior experience in banking and strong knowledge of financial products. The ideal candidate will have the ability to build relationships with customers and employees alike. If you are a driven professional who is passionate about helping others and have the qualifications we are seeking, we would love to hear from you!

Responsibilities:

• Greet customers and answer inquiries promptly and professionally
• Provide excellent customer service to ensure customer satisfaction
• Help manage the daily operations of the branch, including opening and closing procedures
• Ensure compliance with all banking regulations and policies
• Assist with the training and development of branch employees
• Foster strong relationships with customers and employees
• Monitor customer accounts and transactions to identify fraudulent activity
• Assist with the development and implementation of marketing strategies
• Provide guidance and support to branch employees
• Assist with the resolution of customer complaints and disputes
• Ensure all financial transactions are accurately documented and recorded

According to JobzMall, the average salary range for a Assistant Branch Manager in Boston, MA, USA is $50,000 to $60,000 per year. This range is based on data from numerous sources, such as job postings, salary surveys, and user-submitted data.

Founded in 1818 and based in Boston, Eastern Bank is the largest and oldest mutual bank in the United States, with $10 billion in assets and over 120 locations serving communities in eastern Massachusetts and southern and coastal New Hampshire.