Regional Operations Associate

At Eastern Bank, we are looking for an organized and motivated Regional Operations Associate to join our team and help further our mission. As the ideal candidate, you must have a keen eye for detail, a passion for streamlining processes, and a commitment to the customer experience. You should be comfortable working with both internal and external stakeholders, executing tasks with accuracy and precision, and adapting quickly to a fast-paced work environment. If this sounds like you, please read on for more information about this exciting opportunity.

Responsibilities:

1. Manage operations of Eastern Bank's regional offices, including staffing, scheduling, and customer service.
2. Develop streamlined processes and procedures to ensure efficient operations.
3. Monitor and evaluate regional operations to ensure compliance with company policies and procedures.
4. Communicate with internal and external stakeholders to develop and maintain relationships.
5. Identify opportunities for improvement and provide recommendations to management.
6. Respond to customer inquiries and complaints in a timely, professional manner.
7. Prepare reports, documents, and presentations to present to stakeholders.
8. Support other teams and departments with operational tasks, as needed.
9. Remain up to date with changing regulations and industry trends.
10. Maintain accurate records of all operations activities.

According to JobzMall, the average salary range for a Regional Operations Associate in Boston, MA, USA is $50,000 - $70,000 per year. wages vary depending on experience, skills, industry, and employer.

Founded in 1818 and based in Boston, Eastern Bank is the largest and oldest mutual bank in the United States, with $10 billion in assets and over 120 locations serving communities in eastern Massachusetts and southern and coastal New Hampshire.