Eastern Bank is looking for a professional Teller to join our team and manage daily transactions with accuracy and efficiency. We are looking for someone who is passionate about customer service and has a strong work ethic. The ideal candidate should have excellent problem-solving skills and be organized and detail-oriented.The successful candidate must have at least a high school diploma or equivalent, experience working in a customer service or banking setting, and a comprehensive understanding of bank products and services. A valid driver's license and the ability to pass a background check are also required. The ability to speak a second language is a plus.At Eastern Bank, our Tellers are the face of the Bank and play an integral role in providing excellent customer service. If you have a friendly and professional demeanor, enjoy working with people, and have strong math and communication skills, this could be the perfect opportunity for you.
Responsibilities:
- Process customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
- Provide helpful and knowledgeable customer service by answering questions about products and services
- Cross-sell bank products and services to customers
- Balance daily cash transactions and reconcile the vault
- Ensure compliance with regulations and Bank policies
- Assist customers with ATM transactions
- Report suspicious or fraudulent activity
- Maintain customer confidentiality
- Assist in training and onboarding new Tellers
- Perform other duties as assigned
Knowledge Of Banking Regulations
Attention To Detail
Cash Handling Experience
Excellent Customer Service Skills
Strong Communication Skills
Previous Banking Experience
Ability To Accurately Count Money
Proficiency With Computers
Security
Data Entry
Communication
Sales
Time Management
Multitasking
Attention to detail
Problem Solving
customer service
Cash Handling
Compliance
Computer Literacy
Organizational
Accuracy
Banking Knowledge
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
According to JobzMall, the average salary range for a Teller in Boston, MA, USA is between $29,000 and $36,000. This range is affected by factors such as experience, employer, and location. The salary range can also be affected by the type of bank, the hours worked, and any bonuses or incentives offered.
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Founded in 1818 and based in Boston, Eastern Bank is the largest and oldest mutual bank in the United States, with $10 billion in assets and over 120 locations serving communities in eastern Massachusetts and southern and coastal New Hampshire.

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