Eastern Bank

Boston, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Eastern Bank is looking for a professional Teller to join our team and manage daily transactions with accuracy and efficiency. We are looking for someone who is passionate about customer service and has a strong work ethic. The ideal candidate should have excellent problem-solving skills and be organized and detail-oriented.The successful candidate must have at least a high school diploma or equivalent, experience working in a customer service or banking setting, and a comprehensive understanding of bank products and services. A valid driver's license and the ability to pass a background check are also required. The ability to speak a second language is a plus.At Eastern Bank, our Tellers are the face of the Bank and play an integral role in providing excellent customer service. If you have a friendly and professional demeanor, enjoy working with people, and have strong math and communication skills, this could be the perfect opportunity for you.

Responsibilities:

  1. Process customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
  2. Provide helpful and knowledgeable customer service by answering questions about products and services
  3. Cross-sell bank products and services to customers
  4. Balance daily cash transactions and reconcile the vault
  5. Ensure compliance with regulations and Bank policies
  6. Assist customers with ATM transactions
  7. Report suspicious or fraudulent activity
  8. Maintain customer confidentiality
  9. Assist in training and onboarding new Tellers
  10. Perform other duties as assigned
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Knowledge Of Banking Regulations

  • Attention To Detail

  • Cash Handling Experience

  • Excellent Customer Service Skills

  • Strong Communication Skills

  • Previous Banking Experience

  • Ability To Accurately Count Money

  • Proficiency With Computers

Required Skills
  • Security

  • Data Entry

  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Cash Handling

  • Compliance

  • Computer Literacy

  • Organizational

  • Accuracy

  • Banking Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Teller in Boston, MA, USA is between $29,000 and $36,000. This range is affected by factors such as experience, employer, and location. The salary range can also be affected by the type of bank, the hours worked, and any bonuses or incentives offered.

Additional Information
Eastern Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 6th, 2023
Apply BeforeMay 22nd, 2025
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About Eastern Bank

Founded in 1818 and based in Boston, Eastern Bank is the largest and oldest mutual bank in the United States, with $10 billion in assets and over 120 locations serving communities in eastern Massachusetts and southern and coastal New Hampshire.

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