
Technical Support Representative
We are seeking hard-working individuals eager to work in a fast-paced environment to help resolve customer issues and ensure they get the most out of our products. Makes customers and their needs a primary focus. Develops and sustains productive customer relationships. Maintains stable performance when under heavy pressure or stress. The representative will help address setup and support needs for NoveList products via email, chat, and phone with an emphasis on excellent customer service.
Two or more years of experience in a technical support role.
Previous experience working/volunteering at public library preferred
HTML
CSS
MS Excel
MS Word
MS Outlook
SQL reporting
Communication
Multitasking
Problem Solving
Detail Oriented
According to JobzMall, the average salary range for a Technical Support Representative in 2800 Meridian Pkwy, Durham, NC 27713, USA is $28,000 to $44,000. This range is based on salaries submitted to JobzMall by employers and employees.
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