Encompass Health

Case Management Assistant

Encompass Health

Fort Mill, SC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a rewarding career where you can make a positive impact on the lives of others? Encompass Health is seeking a compassionate and organized individual to join our team as a Case Management Assistant. As a Case Management Assistant, you will play a crucial role in supporting our case managers and ensuring the best care for our patients. We are seeking candidates with a strong attention to detail, excellent communication skills, and a passion for helping others. If you are a dedicated and driven individual with a desire to make a difference, we encourage you to apply for this exciting opportunity.

  1. Provide administrative support to case managers to ensure efficient and effective case management services.
  2. Assist with organizing and maintaining patient records and documentation.
  3. Collaborate with healthcare team members to coordinate and schedule appointments and services for patients.
  4. Communicate with patients and their families to gather relevant information and update them on case progress.
  5. Monitor and track patient progress and document any changes or updates in their condition.
  6. Prepare reports and assist with data collection for case management evaluations.
  7. Follow all HIPAA guidelines and maintain patient confidentiality at all times.
  8. Participate in team meetings and collaborate with case managers to develop effective care plans for patients.
  9. Provide support to case managers in coordinating discharge planning and ensuring timely and appropriate follow-up care.
  10. Assist with insurance verifications and authorizations for patient services.
  11. Maintain a positive and caring attitude while interacting with patients and their families.
  12. Continuously seek opportunities to improve processes and procedures within the case management department.
  13. Adhere to all company policies and procedures to ensure quality patient care and compliance.
Where is this job?
This job is located at Fort Mill, SC, USA
Job Qualifications
  • Strong Organizational Skills: A Case Management Assistant At Encompass Health Should Have Excellent Organizational Skills To Keep Track Of Multiple Patient Cases, Schedules, And Paperwork. They Should Be Able To Manage Their Time Effectively And Prioritize Tasks Accordingly.

  • Communication Skills: Effective Communication Is Crucial For A Case Management Assistant To Interact With Patients, Their Families, And Healthcare Professionals. They Should Be Able To Listen Actively, Convey Information Clearly, And Document Communication Accurately.

  • Knowledge Of Healthcare Systems: A Case Management Assistant Should Have A Basic Understanding Of Healthcare Systems And Terminology. They Should Be Familiar With Medical Records, Insurance Processes, And Regulations Related To Patient Care.

  • Attention To Detail: In A Healthcare Setting, Even The Smallest Mistakes Can Have Serious Consequences. A Case Management Assistant Should Have A Keen Eye For Detail To Ensure All Patient Information Is Accurate And Up-To-Date.

  • Empathy And Compassion: Encompass Health Is Known For Its Patient-Centered Care, And A Case Management Assistant Should Have A Compassionate And Empathetic Attitude Towards Patients And Their Families. They Should Be Able To Provide Emotional Support And Build Rapport With Patients To Ensure Their Well-Being.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • Medical Terminology

  • Record keeping

  • Document management

  • Teamwork

  • Organization

  • Patient Advocacy

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Case Management Assistant in Fort Mill, SC, USA is between $33,000 and $45,000 per year. This may vary based on the specific job requirements, experience level, and the size and type of organization.

Additional Information
Encompass Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 24th, 2024
Apply BeforeMay 22nd, 2025
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About Encompass Health

Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies

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