Encompass Health

Rehab Liaison

Encompass Health

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Encompass Health, where we believe in empowering patients to achieve their highest level of recovery and independence. As a Rehab Liaison, you will play a crucial role in our mission by serving as a liaison between our rehabilitation hospital and potential referral sources, such as hospitals and physicians. We are seeking a dynamic and driven individual with a passion for helping others and a strong understanding of the healthcare industry. If you are a team player with excellent communication skills and a desire to make a difference in the lives of others, we invite you to join our team.

  1. Serve as a liaison between Encompass Health and potential referral sources, such as hospitals and physicians.
  2. Develop and maintain relationships with referral sources to drive patient admissions to the rehabilitation hospital.
  3. Educate referral sources on the services and programs offered by Encompass Health.
  4. Monitor and analyze referral trends to identify opportunities for growth.
  5. Collaborate with the admissions team to ensure a seamless transition for patients from referral sources to the rehabilitation hospital.
  6. Communicate effectively with referral sources regarding patient progress and discharge planning.
  7. Represent Encompass Health at community events and networking opportunities to promote the rehabilitation hospital.
  8. Stay current on industry trends and changes in healthcare regulations to effectively communicate and promote Encompass Health's services.
  9. Collaborate with the marketing team to develop and implement marketing strategies to increase referrals.
  10. Maintain accurate documentation and reporting of referral interactions and outcomes.
  11. Act as a resource for patients and families, answering questions and providing information about the rehabilitation hospital.
  12. Serve as a positive and professional representative of Encompass Health, upholding the organization's values and mission.
  13. Participate in training and development programs to continuously improve knowledge and skills.
  14. Collaborate with the interdisciplinary team to ensure the best possible outcomes for patients.
  15. Adhere to all policies, procedures, and regulations of Encompass Health to maintain compliance with healthcare standards.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • A Minimum Of A Bachelor's Degree In A Related Field Such As Healthcare Administration, Nursing, Or Social Work.

  • Previous Experience Working In A Rehabilitation Setting, Preferably In A Liaison Or Marketing Role.

  • Strong Communication And Interpersonal Skills, With The Ability To Build Relationships With Patients, Families, And Healthcare Professionals.

  • Knowledge Of Medicare, Medicaid, And Private Insurance Regulations Related To Rehabilitation Services.

  • Ability To Work Independently And Manage A Caseload, While Also Collaborating With A Multidisciplinary Team To Develop And Implement Effective Treatment Plans.

Required Skills
  • Communication

  • Time Management

  • Interpersonal skills

  • customer service

  • Case management

  • Teamwork

  • Sales skills

  • Problem-Solving

  • Patient assessment

  • Referral

  • Clinical Knowledge

  • Rehabilitation Services

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Rehab Liaison in Charlotte, NC, USA is between $45,000 and $75,000 per year. This range can vary depending on factors such as experience, qualifications, and the specific employer. Additionally, bonuses and other benefits may also be included in the compensation package. It's important to note that salaries may also be impacted by the type of rehab facility and the demand for rehabilitation services in the area.

Additional Information
Encompass Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 24th, 2024
Apply BeforeMay 22nd, 2025
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About Encompass Health

Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies

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