Senior Director, Account Management

Welcome to EPAM Systems, a global leader in software engineering and digital product development. We are currently seeking a highly experienced, dynamic Senior Director of Account Management to join our team. As the Senior Director, you will be responsible for leading and growing our account management function, ensuring the success and satisfaction of our clients. We are looking for a driven individual with a proven track record of building and managing high-performing account management teams. If you are a strategic thinker with exceptional leadership skills and a passion for delivering exceptional client experiences, we want to hear from you. Keep reading to learn more about this exciting opportunity.

1. Develop and lead the account management function, setting the strategy and direction for the team's growth and success.
2. Build and manage a high-performing team of account managers, providing guidance, coaching, and development opportunities.
3. Foster strong relationships with clients, ensuring their satisfaction and success with EPAM's services.
4. Develop and maintain a deep understanding of clients' needs, industry trends, and competitive landscape to inform account management strategies.
5. Collaborate with sales and delivery teams to identify opportunities for account growth and drive revenue.
6. Establish and track key performance indicators (KPIs) for the account management function, regularly reporting progress and identifying areas for improvement.
7. Serve as a strategic advisor to clients, providing insights and recommendations on how EPAM's services can support their business objectives.
8. Continuously improve and optimize the account management process, ensuring efficient and effective delivery of services to clients.
9. Represent EPAM as a thought leader and expert in the field of software engineering and digital product development.
10. Stay up-to-date on industry developments and trends, and incorporate relevant insights into account management strategies.
11. Collaborate with cross-functional teams to ensure alignment and consistency in client interactions and strategies.
12. Maintain a positive and collaborative working relationship with internal stakeholders, promoting a culture of teamwork and continuous improvement.

According to JobzMall, the average salary range for a Senior Director, Account Management in San Jose, CA, USA is $150,000-$250,000 per year. This can vary depending on the specific industry, company size, and individual experience. Additionally, bonuses and other benefits may also impact the overall compensation package for this role.

EPAM Systems, Inc. is a US company that specializes in product development, digital platform engineering, and digital and product design agency.