Epson

Social Media Specialist, Community Management

Epson

3131 Katella Ave, Los Alamitos, CA 90720, USA
Full-TimeDepends on ExperienceMid-LevelAssociate
Job Description

Build relationships and engage with audiences, partners, potential influencers and industry leaders using a friendly, professional, conversational tone of voice across all platforms. Monitor comments and provide genuine responses in a timely manner utilizing our Epson "voice". Act as a liaison between our social media community, product management, PR, product support, and sales teams. Work to resolve technical support issues by directing community members to our support team. Spot opportunities to engage in relevant social conversations and build relationships in real-time. Own our social listening platform, providing weekly reports and being the main point of contact for social listening and sentiment analysis around our brand identity, our products, and current events that my impact our companies reputation or business objectives. Utilize social listening to track industry trends and provide analysis around social media sentiment and the competitive landscape.

Where is this job?
This job is located at 3131 Katella Ave, Los Alamitos, CA 90720, USA
Job Qualifications
  • Requires some specialist or admin experience (1- 3 years)

  • Undergraduate degree preferred

  • A comprehensive understanding of social platforms is important

Required Skills
  • Time Management

  • Customer Service skills

  • social media engagement

  • Sentiment analysis

Soft Skills
  • Verbal communication

  • Detail Oriented

  • Prioritizing skills

  • written communication

  • Adaptability

  • Results-Driven

Compensation

According to JobzMall, the average salary range for a Social Media Specialist, Community Management in 3131 Katella Ave, Los Alamitos, CA 90720, USA is $44,000 - $50,000. This salary range is based on the location, experience, and skills of the Social Media Specialist.

Additional Information
Epson is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 7th, 2021
Apply BeforeMay 22nd, 2025
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About Epson

Seiko Epson Corporation, or simply Epson, is a Japanese electronics company and one of the world's largest manufacturers of computer printers, and information and imaging related equipment.

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