Ericsson

Telecom Billing Mediation Specialist

Ericsson

Noida, Uttar Pradesh, India
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Ericsson, where we are dedicated to shaping the future of technology and revolutionizing the way the world communicates. As a Telecom Billing Mediation Specialist, you will play a vital role in our mission by ensuring accurate and efficient billing processes for our customers. We are seeking a detail-oriented and highly analytical individual to join our team and help drive our continued success. If you have a strong background in telecom billing and a passion for delivering exceptional results, we want to hear from you. Join us at Ericsson and be a part of shaping the digital future.

  1. Perform accurate and timely mediation of telecom billing data to ensure correct invoicing for customers.
  2. Monitor and analyze billing data to identify and resolve any discrepancies or errors.
  3. Collaborate with cross-functional teams to ensure accurate data inputs and resolve any billing-related issues.
  4. Develop and maintain billing processes and procedures to improve efficiency and accuracy.
  5. Stay updated on industry trends and regulations related to telecom billing to ensure compliance.
  6. Communicate with customers regarding billing inquiries and provide timely and accurate responses.
  7. Generate reports and provide analysis on billing data to management for decision-making purposes.
  8. Proactively identify areas for process improvement and implement solutions to enhance efficiency.
  9. Train and mentor new team members on billing processes and procedures.
  10. Participate in project initiatives related to billing systems and processes.
  11. Maintain a high level of accuracy and attention to detail in all aspects of the job.
  12. Adhere to company policies and procedures while maintaining confidentiality of sensitive information.
  13. Collaborate with other departments to ensure smooth and accurate integration of billing processes.
  14. Provide exceptional customer service by addressing billing inquiries and concerns in a professional and timely manner.
  15. Uphold the company's mission and values while representing Ericsson in a positive and professional manner.
Where is this job?
This job is located at Noida, Uttar Pradesh, India
Job Qualifications
  • In-Depth Knowledge Of Telecom Billing Systems: A Telecom Billing Mediation Specialist At Ericsson Must Have A Thorough Understanding Of Various Billing Systems Used In The Telecom Industry, Such As Ericsson's Own Charging And Billing Solutions.

  • Experience In Mediation And Data Transformation: The Ideal Candidate Should Have Hands-On Experience In Mediation Processes And Data Transformation Techniques, Including Etl (Extract, Transform, Load) And Data Mapping.

  • Strong Technical Skills: This Role Requires Proficiency In Programming Languages Such As Sql, Java, And Python, As Well As A Good Understanding Of Relational Databases And Data Warehousing Concepts.

  • Familiarity With Telecom Industry Standards: Ericsson Operates In A Highly Regulated Industry, And A Telecom Billing Mediation Specialist Must Have Knowledge Of Relevant Standards And Regulations, Such As Tm Forum's Billing And Revenue Management (Brm) Standards.

  • Attention To Detail And Problem-Solving Abilities: A Telecom Billing Mediation Specialist Must Be Detail-Oriented And Possess Strong Analytical And Problem-Solving Skills To Identify And Resolve Billing Issues And Discrepancies Effectively.

Required Skills
  • Communication Skills

  • Troubleshooting

  • Data Analysis

  • Time Management

  • Attention to detail

  • Problem Solving

  • customer service

  • Teamwork

  • Billing Systems

  • Telecom Knowledge

  • Mediation Processes

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Telecom Billing Mediation Specialist in Noida, Uttar Pradesh, India is between 4-8 lakhs per annum. This equates to approximately $5,400-$10,800 in USD. However, the specific salary may vary depending on the individual's experience, skills, and the company they are employed by. It is important to note that this is an average and some individuals in this role may earn higher or lower salaries.

Additional Information
Ericsson is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedMarch 28th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Ericsson

LM Ericsson Telefon AB provides telecommunications equipment and related services to mobile and fixed network operators globally. The company operates through three segments: Networks, Global Services and Support Solutions.

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