Product Support Specialist
As a Product Support Specialist for Vrbo, you will provide world-class support for professional property managers who operate their vacation rental businesses using our SaaS products. These products provide our customers with the tools they need in order to perform day-to-day operations, everything from accounting, to managing bookings, managing websites, housekeeping, and much more. Troubleshoot customer problems and answer questions via phone and e-mail. Maintain stable performance under pressure or opposition (such as time pressure or job ambiguity); handle stress in a manner that is acceptable to others and to the organization.
2+ years of customer service or product support experience. SaaS preferred
Experienced with small computer networks, firewalls, and antivirus software a plus
Familiarity with QuickBooks or with basic accounting principles a plus
QuickBooks
MS Word
Time Management Skills
MS Excel skills
Basic accounting skills
Verbal communication
Driven and self-motivated
written communication
Adaptability
Problem Solving Skills
Detail Oriented and Organized
Multi tasker
According to JobzMall, the average salary range for a Product Support Specialist in 5000 W Kearney St, Springfield, MO 65803, USA is between $30,000 and $50,000 per year. The exact salary amount will vary depending on experience, qualifications, and other factors.
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Expedia Group is an American global travel technology company. Its websites, which are primarily travel fare aggregators and travel metasearch engines, include CarRentals.com, CheapTickets, Expedia.com, HomeAway, Hotels.com, Hotwire.com, Orbitz, Travelocity, trivago, and Venere.com.
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