Billing Operations Manager

Welcome to Experian, a global leader in consumer and business credit reporting and data analysis. We are currently seeking a highly skilled and motivated Billing Operations Manager to join our team. As the Billing Operations Manager, you will play a crucial role in managing the billing process and ensuring the accuracy and efficiency of our billing operations. We are looking for someone with strong leadership skills, attention to detail, and a passion for driving process improvement. If you have a background in billing operations and are looking for a challenging and rewarding opportunity, we encourage you to apply today.

1. Oversee the entire billing process for Experian, including invoicing, payment processing, and collections.
2. Ensure the accuracy and timeliness of all billing activities.
3. Lead a team of billing specialists and provide guidance and support to ensure high-quality work.
4. Develop and implement billing policies, procedures, and controls to improve efficiency and accuracy.
5. Analyze billing data to identify trends and areas for improvement.
6. Collaborate with cross-functional teams, such as sales and finance, to resolve billing issues and improve processes.
7. Train and onboard new team members on billing processes and procedures.
8. Monitor and report on key performance indicators related to billing operations.
9. Stay updated on industry trends and best practices in billing operations and implement them in the company's processes.
10. Maintain a positive and professional relationship with clients and address any billing-related inquiries or concerns.
11. Continuously strive for process improvement and make recommendations to senior management.
12. Adhere to all regulatory and compliance requirements related to billing operations.
13. Handle escalated billing issues and provide timely resolution.
14. Conduct regular performance evaluations and provide feedback and coaching to team members.
15. Collaborate with the finance team to ensure accurate revenue recognition and assist with month-end and year-end close processes.

According to JobzMall, the average salary range for a Billing Operations Manager in Stellenbosch, South Africa is between R300,000 and R600,000 per year. This range can vary depending on factors such as experience, education, and the specific company or industry the manager works for. Some managers may also receive additional benefits and bonuses on top of their salary.

Experian plc is an Irish-domiciled multinational consumer credit reporting company. Experian collects and aggregates information on over one billion people and businesses including 235 million individual U.S. consumers and more than 25 million U.S. businesses.