Client Support Analyst

Experian is seeking an experienced and motivated Client Support Analyst to join our team and provide exceptional customer service to our clients. As the Client Support Analyst, you will serve as the primary point of contact for our clients and manage all inquiries in a timely manner. You will possess excellent communication skills, technical aptitude, and problem-solving abilities to ensure that our clients receive the highest level of service.To be successful in this role, you must have a minimum of two years of customer service experience, a Bachelor’s degree in a related field, and a proven track record of delivering outstanding customer service. You should be a strong team player with the ability to take initiative when needed. You must also be able to work independently and handle multiple tasks and deadlines. Additionally, you should possess the ability to think outside the box and come up with creative solutions to complex customer service challenges. If you are passionate about providing exceptional customer service and have the qualifications we seek, we invite you to apply for this position!

Responsibilities:

1. Serve as the primary point of contact for Experian clients and manage all customer inquiries in a timely manner.
2. Possess excellent communication skills, technical aptitude, and problem-solving abilities to ensure that clients receive the highest level of service.
3. Maintain a minimum of two years of customer service experience and a Bachelor’s degree in a related field, and have a proven track record of delivering outstanding customer service.
4. Work as a strong team player with the ability to take initiative when needed.
5. Be able to work independently and handle multiple tasks and deadlines.
6. Possess the ability to think outside the box and come up with creative solutions to complex customer service challenges.
7. Provide exceptional customer service and support to clients.

According to JobzMall, the average salary range for a Client Support Analyst in Costa Mesa, CA, USA is between $45,000 to $60,000 per year. This range can vary depending on the individual's qualifications, experience, and the specific company's salary range.

Experian plc is an Irish-domiciled multinational consumer credit reporting company. Experian collects and aggregates information on over one billion people and businesses including 235 million individual U.S. consumers and more than 25 million U.S. businesses.