Customer Service Representative

Are you a customer service oriented individual with experience in retail and an eagerness to provide excellent customer service? If so, Family Dollar has an excellent opportunity for you! We are looking for a Customer Service Representative who is enthusiastic and self-motivated to join our team and help us continue to deliver top-notch customer service. You will be responsible for responding to customer queries and requests, resolving customer issues, and promoting our products and services.To be successful in this role, you should possess excellent communication skills, strong problem-solving abilities, and a positive attitude. You should also have previous experience in a customer service role and be comfortable working with the public. If you are ready to take on a new challenge and be part of a dynamic team, we look forward to receiving your application.

Responsibilities:

1. Respond to customer queries and requests in a timely and professional manner.
2. Resolve customer issues by listening to their concerns and providing appropriate solutions.
3. Promote products and services to customers.
4. Ensure customer satisfaction by providing friendly, attentive, and helpful service.
5. Maintain a positive attitude and professional demeanor.
6. Remain up-to-date on product and services knowledge.
7. Use problem-solving skills to quickly resolve customer inquiries and complaints.
8. Track customer feedback and provide insights to management.
9. Follow company procedures and policies.
10. Maintain a clean and organized work area.

According to JobzMall, the average salary range for a Customer Service Representative in Austin, TX, USA is between $32,000 and $44,000 per year. This range can vary depending on the company, the experience of the individual, and other factors.

Family Dollar is an American variety store chain. With over 8,000 locations in all states except Alaska, Hawaii, Oregon and Washington, it is the second largest retailer of its type in the United States.