Customer Service Representative

At Family Dollar, we are looking for an exceptional Customer Service Representative to join our team! We seek an individual who is passionate about providing excellent customer service and is committed to going above and beyond in ensuring customer satisfaction. The ideal candidate must possess the following qualifications in order to succeed in this role: - Positive attitude and excellent communication skills - Proven track record of strong customer service- Ability to multitask, prioritize, and manage time effectively- Attention to detail and problem solving skills- Ability to work in a fast-paced environmentIf you're an enthusiastic individual who loves helping customers and enjoys working in a team-oriented environment, we'd love to hear from you! Apply today and join our Family Dollar team.

Responsibilities:

1. Greet and assist customers in a friendly and professional manner.
2. Take customer orders and process payments.
3. Provide product information and answers to customer inquiries.
4. Ensure customer satisfaction by taking feedback and resolving complaints in a timely manner.
5. Monitor stock levels and keep shelves/displays organized.
6. Identify opportunities to upsell and cross-sell products.
7. Assist in the training and development of junior customer service staff.
8. Maintain accurate records of customer interactions.
9. Follow company policies and procedures.
10. Participate in team meetings and other activities.

According to JobzMall, the average salary range for a Customer Service Representative in Columbus, GA, USA is around $20,000 to $42,000. The salaries can vary depending on factors such as experience, qualifications, and the company.

Family Dollar is an American variety store chain. With over 8,000 locations in all states except Alaska, Hawaii, Oregon and Washington, it is the second largest retailer of its type in the United States.