Are you a detail-oriented and analytical individual looking to make a positive impact in the insurance industry? Look no further! Farmers Insurance is seeking a highly skilled BI Adjuster to join our team. In this role, you will play a crucial role in investigating and resolving complex bodily injury claims. We are looking for someone with a strong background in claims handling and a passion for delivering excellent customer service. If you have a keen eye for detail and the ability to navigate through challenging situations, we want to hear from you!
- Conduct thorough investigations of complex bodily injury claims.
- Analyze and evaluate evidence to determine liability and coverage for claims.
- Utilize industry resources and company guidelines to make accurate claim decisions.
- Communicate effectively with insureds, claimants, and other parties involved in the claim process.
- Negotiate settlements and handle litigation if necessary.
- Maintain accurate and detailed records of claim activity.
- Remain up-to-date on industry trends and best practices.
- Collaborate with other team members to share knowledge and improve processes.
- Provide excellent customer service by addressing inquiries and concerns in a timely and professional manner.
- Adhere to company policies and procedures, as well as state and federal regulations.
- Handle sensitive and confidential information with discretion.
- Continuously analyze and identify areas for improvement in claims handling processes.
- Meet and exceed performance metrics and goals.
- Stay organized and prioritize tasks to ensure timely resolution of claims.
- Attend trainings and workshops to further develop skills and knowledge in the field.
Bachelor's Degree In Business, Finance, Or A Related Field
Minimum Of 2 Years Of Experience In Insurance Claims Handling, Specifically In Bodily Injury
Knowledge Of State Insurance Laws And Regulations
Strong Analytical Skills And Ability To Interpret Complex Data
Excellent Communication And Negotiation Skills, With The Ability To Handle Difficult Conversations With Customers And Attorneys
Documentation
Communication Skills
Data Analysis
Time Management
Negotiation
customer service
Analytical Thinking
Claims Processing
Risk assessment
Problem-Solving
team
Investigative Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a BI Adjuster in Los Angeles, CA, USA is $53,000 - $96,000 per year. This range may vary depending on factors such as experience, education, and specific job responsibilities.
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Farmers Insurance Group is an American insurer group of automobiles, homes and small businesses and also provides other insurance and financial services products. Farmers Insurance has more than 48,000 exclusive and independent agents and approximately 21,000 employees.

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