Farmers Insurance

Los Angeles, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a detail-oriented and analytical individual looking to make a positive impact in the insurance industry? Look no further! Farmers Insurance is seeking a highly skilled BI Adjuster to join our team. In this role, you will play a crucial role in investigating and resolving complex bodily injury claims. We are looking for someone with a strong background in claims handling and a passion for delivering excellent customer service. If you have a keen eye for detail and the ability to navigate through challenging situations, we want to hear from you!

  1. Conduct thorough investigations of complex bodily injury claims.
  2. Analyze and evaluate evidence to determine liability and coverage for claims.
  3. Utilize industry resources and company guidelines to make accurate claim decisions.
  4. Communicate effectively with insureds, claimants, and other parties involved in the claim process.
  5. Negotiate settlements and handle litigation if necessary.
  6. Maintain accurate and detailed records of claim activity.
  7. Remain up-to-date on industry trends and best practices.
  8. Collaborate with other team members to share knowledge and improve processes.
  9. Provide excellent customer service by addressing inquiries and concerns in a timely and professional manner.
  10. Adhere to company policies and procedures, as well as state and federal regulations.
  11. Handle sensitive and confidential information with discretion.
  12. Continuously analyze and identify areas for improvement in claims handling processes.
  13. Meet and exceed performance metrics and goals.
  14. Stay organized and prioritize tasks to ensure timely resolution of claims.
  15. Attend trainings and workshops to further develop skills and knowledge in the field.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Bachelor's Degree In Business, Finance, Or A Related Field

  • Minimum Of 2 Years Of Experience In Insurance Claims Handling, Specifically In Bodily Injury

  • Knowledge Of State Insurance Laws And Regulations

  • Strong Analytical Skills And Ability To Interpret Complex Data

  • Excellent Communication And Negotiation Skills, With The Ability To Handle Difficult Conversations With Customers And Attorneys

Required Skills
  • Documentation

  • Communication Skills

  • Data Analysis

  • Time Management

  • Negotiation

  • customer service

  • Analytical Thinking

  • Claims Processing

  • Risk assessment

  • Problem-Solving

  • team

  • Investigative Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a BI Adjuster in Los Angeles, CA, USA is $53,000 - $96,000 per year. This range may vary depending on factors such as experience, education, and specific job responsibilities.

Additional Information
Farmers Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 5th, 2024
Apply BeforeMay 22nd, 2025
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About Farmers Insurance

Farmers Insurance Group is an American insurer group of automobiles, homes and small businesses and also provides other insurance and financial services products. Farmers Insurance has more than 48,000 exclusive and independent agents and approximately 21,000 employees.

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