We are seeking a highly skilled and dedicated Computer Technician to join our team at FedEx. As a Computer Technician, you will play a crucial role in ensuring the smooth operation of our computer systems and networks. You will be responsible for diagnosing and resolving technical issues, installing and configuring software and hardware, and providing technical support to our employees. The ideal candidate will have a strong background in computer systems and networks, excellent problem-solving skills, and a passion for technology. If you are a proactive and customer-focused individual with a drive for continuous learning, we encourage you to apply for this exciting opportunity.
- Diagnose and resolve technical issues with our computer systems and networks in a timely and efficient manner.
- Install and configure software and hardware on both desktop and laptop computers.
- Provide technical support to our employees, both in person and remotely.
- Maintain and troubleshoot network connectivity and security.
- Keep detailed records of all technical issues and resolutions.
- Collaborate with other IT team members to identify and implement system improvements.
- Stay up-to-date with the latest advancements in technology and make recommendations for upgrades or replacements to improve efficiency and functionality.
- Communicate effectively with non-technical users to explain technical issues and solutions.
- Prioritize and manage multiple tasks and projects simultaneously.
- Maintain a high level of customer service and professionalism at all times.
- Follow company policies and procedures, including security protocols and data privacy regulations.
- Participate in on-call rotations for after-hours support as needed.
- Train and educate employees on proper use of software and hardware.
- Proactively identify potential problems and take preventative measures to avoid system downtime.
- Uphold company values and contribute to a positive and collaborative work environment.
Strong Technical Knowledge: A Computer Technician At Fedex Must Possess A Strong Understanding Of Computer Hardware, Software, And Networking Systems. This Includes Troubleshooting And Repairing Computer Issues, As Well As Setting Up And Maintaining Network Connections.
Experience With Various Operating Systems: The Ideal Candidate Should Have Experience Working With A Variety Of Operating Systems, Including Windows, Macos, And Linux. This Will Allow Them To Effectively Troubleshoot And Resolve Issues On Different Types Of Computers.
Customer Service Skills: The Role Of A Computer Technician At Fedex Involves Interacting With Customers Who May Have Technical Issues Or Questions. Therefore, Candidates Should Have Excellent Customer Service Skills And Be Able To Communicate Technical Information In A Clear And Understandable Manner.
Time Management And Organization: Fedex Operates On A Tight Schedule, So A Computer Technician Should Be Able To Prioritize Tasks And Manage Their Time Effectively. This Includes Being Organized And Able To Multitask In A Fast-Paced Environment.
Relevant Certifications: While Not Always Required, Having Industry Certifications Such As Comptia A+ Or Network+ Can Demonstrate A Candidate's Expertise And Commitment To The Field. These Certifications May Also Be Required For Certain Positions Within The Company.
Troubleshooting
Operating Systems
Technical Support
customer service
Problem-Solving
Network configuration
Software Installation
Data Backup
Diagnostics
System Maintenance
Hardware Repair
Peripheral
Communication
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Positive Attitude
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Computer Technician in Elk Grove, CA, USA is $40,000 - $60,000 per year. This may vary depending on factors such as experience, education, and specific job duties.
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FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.
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