Computer Technician
Are you a tech-savvy problem solver with a passion for troubleshooting and fixing computer issues? Do you thrive in a fast-paced environment and have a strong attention to detail? If so, FedEx is looking for a Computer Technician to join our team. As a Computer Technician, you will play a crucial role in ensuring the smooth operation of our computer systems and networks. We are seeking candidates who are highly skilled in computer hardware and software, have excellent communication skills, and are able to provide exceptional customer service. If you are ready to take on new challenges and advance your career in the technology industry, we want to hear from you!
- Troubleshooting and resolving computer hardware and software issues for both desktop and laptop computers.
- Conducting regular maintenance and updates on computer systems, including operating systems and software applications.
- Installing and configuring new hardware and software as needed.
- Responding to and resolving technical support requests from employees in a timely and efficient manner.
- Communicating effectively with end-users to understand and diagnose computer problems.
- Providing exceptional customer service and ensuring a positive user experience.
- Maintaining accurate records of all computer repairs and services performed.
- Collaborating with other IT team members to identify and implement solutions for recurring technical issues.
- Adhering to company policies and procedures regarding computer usage and security.
- Staying current with industry trends and advancements in technology to continuously improve computer systems and processes.
- Training and educating employees on how to use computer systems and software effectively.
- Troubleshooting network connectivity and printer issues.
- Maintaining an inventory of computer equipment and ensuring all equipment is properly maintained and accounted for.
- Ensuring compliance with company and industry regulations regarding data security and privacy.
- Providing on-call support for after-hours and weekend maintenance and repairs as needed.
Technical Knowledge And Expertise: A Computer Technician At Fedex Should Have A Strong Understanding Of Computer Hardware, Software, And Networking Systems. They Should Also Be Familiar With Troubleshooting Techniques And Be Able To Quickly Diagnose And Resolve Technical Issues.
Experience With Fedex Systems: Familiarity With Fedex-Specific Computer Systems, Such As The Fedex Operating System And Tracking Software, Is A Valuable Qualification For This Role. This Ensures That The Technician Can Effectively Support And Maintain These Systems.
Communication And Customer Service Skills: As A Computer Technician At Fedex, You Will Interact With Customers On A Regular Basis. Strong Communication Skills, Both Written And Verbal, Are Essential To Effectively Explain Technical Issues And Solutions To Customers.
Time Management And Organizational Skills: The Ability To Prioritize Tasks, Manage Time Effectively, And Work Efficiently Is Crucial In A Fast-Paced Environment Like Fedex. A Computer Technician Should Be Able To Handle Multiple Tasks And Meet Deadlines While Maintaining A High Level Of Accuracy.
Certification And Education: While A Formal Degree May Not Be Required For This Position, Having A Relevant Certification, Such As Comptia A+ Or Microsoft Certified Professional (Mcp), Can Demonstrate A Candidate's Proficiency In Computer Technology. Additionally, Ongoing Training And Education In The Field Is Important For Staying Up-To-Date With The Latest Advancements And Techniques.
Time Management
Technical Support
customer service
Problem-Solving
Network configuration
Software Installation
Data Backup
Hardware Troubleshooting
System Maintenance
Virus Removal
Peripheral Setup
Printer troubleshooting
Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Computer Technician in Ontario, CA, USA is between $40,000 to $60,000 per year. However, this can vary depending on factors such as experience, education, and the specific job duties and responsibilities of the position. Some computer technicians may earn more than $60,000 per year, while others may earn less than $40,000 per year. Ultimately, the salary for a computer technician in Ontario, CA will depend on the individual's qualifications and the company's budget and needs.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started