FedEx

Computer Technician

FedEx

Greensboro, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to FedEx, where innovation and technology are at the forefront of everything we do. We are currently seeking a highly skilled and motivated Computer Technician to join our team and help us continue to push the boundaries of technology in the logistics industry. As a Computer Technician at FedEx, you will be responsible for maintaining and troubleshooting our complex computer systems and networks, ensuring that our operations run smoothly and efficiently. If you are passionate about technology, have a keen eye for detail, and thrive in a fast-paced environment, we want to hear from you. Join us at FedEx and be a part of our mission to connect people and possibilities around the world.

  1. Troubleshoot computer systems and network issues to ensure smooth and efficient operations.
  2. Maintain and upgrade computer hardware and software as needed.
  3. Monitor system performance and proactively identify and resolve potential issues.
  4. Collaborate with other team members to implement new technology solutions and upgrades.
  5. Conduct regular backups and recovery procedures to protect important data.
  6. Provide technical support and assistance to end-users.
  7. Keep up-to-date with industry trends and advancements in technology to suggest improvements and optimizations.
  8. Adhere to company policies and procedures for security and data protection.
  9. Create and maintain documentation of system configurations, procedures, and troubleshooting guides.
  10. Communicate with vendors and service providers to resolve technical issues.
  11. Train and support non-technical staff on basic computer usage and troubleshooting.
  12. Adhere to strict deadlines and prioritize tasks to ensure efficient handling of technical requests.
  13. Participate in regular meetings and discussions to share knowledge and enhance team performance.
  14. Follow best practices for system maintenance, data integrity, and disaster recovery.
  15. Continuously evaluate and suggest improvements to enhance efficiency and productivity.
  16. Ensure compliance with company and industry standards for security and data protection.
  17. Provide excellent customer service and maintain a positive attitude in high-pressure situations.
Where is this job?
This job is located at Greensboro, NC, USA
Job Qualifications
  • Excellent Communication And Customer Service Skills

  • Degree Or Certification In Computer Science Or Related Field

  • Strong Knowledge Of Computer Hardware And Software Troubleshooting And Repair

  • Experience With Network And Server Maintenance And Troubleshooting

  • Ability To Work Independently And In A Team Environment, With A Strong Attention To Detail And Ability To Multitask.

Required Skills
  • Time Management

  • customer service

  • Problem-Solving

  • Software Installation

  • Printer repair

  • Data Backup

  • Hardware Troubleshooting

  • Remote Support

  • System Maintenance

  • Virus Removal

  • Server Configuration

  • Network Setup

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Computer Technician in Greensboro, NC, USA is $34,000-$55,000 per year. This range can vary depending on experience, education, and specific job responsibilities. Additionally, factors such as the size and type of the company, as well as the demand for computer technicians in the area, can also affect salary.

Additional Information
FedEx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About FedEx

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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