Customer Service Representative

Responsible for handling inbound calls, email, and faxes in a timely and professional manner. Assist with inquiries, reporting, and troubleshooting for customers, working cohesively as a team for the benefit of the customers. Analyze inventory for both raw and finished goods to ensure all available product is processed. Gather data from multiple systems required to create necessary reports and production plans. Review customer priority request and communicate to the production team. Compile and distribute production reports. Provide accurate information to customers concerning Manufacturers’ Policy and Procedures. Assist customers with product returns, label requests, recalls, assistance maneuvering the website, and any other questions. Conduct check/credit research for customers via email, fax, or mail.

According to JobzMall, the average salary range for a Customer Service Representative in 1144 W Bethel Rd, Coppell, TX 75019, USA is between $25,000 and $35,000 per year. This range may vary depending on the company and the level of experience of the candidate.

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.