
Operations Manager
Plans, organizes, staffs, directs and controls specific day-to-day operations within the station or hub. Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable). Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results. Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals. Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters. Participates in the development of and responsible for administering company safety strategies and programs Investigates, resolves and/or escalates customer service issues, as appropriate
6 months package handler, FedEx Ground field or related experience required
Ability to read, interpret and draw conclusions from numerical data and written information
Effectively lead a team and positively influence diverse groups
Time Management
MS Excel
MS Word
Process Improvement
Verbal communication
Detail Oriented
written communication
Problem-Solving
According to JobzMall, the average salary range for a Operations Manager in 3860 Forest Hill Irene Rd, Memphis, TN 38125, USA is $45,000 - $75,000 per year. This salary range is based on the job description and the experience of the candidate.
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FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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