Welcome to FedEx, a global leader in shipping and logistics solutions. We are currently seeking a highly motivated and experienced Operations Supervisor to join our team. As an Operations Supervisor, you will play a crucial role in overseeing our daily operations and ensuring the efficient and timely delivery of packages to our customers. If you have a strong background in operations management, excellent leadership skills, and a passion for providing exceptional customer service, we want to hear from you. Join us in our mission to connect the world and make a positive impact on our customers' lives.
- Oversee Daily Operations: The Operations Supervisor will be responsible for overseeing all aspects of our daily operations, including package sorting, tracking, and delivery.
- Ensure Efficiency: The Supervisor will play a pivotal role in ensuring that all processes are carried out efficiently and that packages are delivered in a timely manner.
- Manage Staff: This role will involve managing a team of employees, including hiring, training, and providing guidance and support to ensure a high level of performance and productivity.
- Monitor Performance: The Operations Supervisor will be responsible for monitoring the performance of the team and taking corrective action when necessary to maintain high quality standards.
- Handle Customer Service: As a key representative of FedEx, the Supervisor will be expected to provide exceptional customer service to our clients, handling any issues or concerns that may arise.
- Implement Policies and Procedures: The Supervisor will be responsible for implementing and enforcing company policies and procedures to ensure a safe and efficient work environment.
- Analyze Data: This role will involve analyzing data and reports to identify areas for improvement and implementing changes to increase efficiency and productivity.
- Collaborate with Other Departments: The Operations Supervisor will work closely with other departments, such as sales and customer service, to ensure that all operations are aligned with company goals and objectives.
- Maintain Equipment: The Supervisor will be responsible for ensuring that all equipment and machinery are properly maintained and in good working condition to ensure smooth operations.
- Stay Up to Date: The Operations Supervisor will stay informed about industry trends and changes in shipping and logistics regulations to ensure compliance and make recommendations for process improvements.
Strong Leadership Skills: A Successful Operations Supervisor At Fedex Must Possess Strong Leadership Qualities To Effectively Manage And Motivate A Team Of Employees. This Includes The Ability To Delegate Tasks, Provide Guidance, And Resolve Conflicts.
Knowledge Of Logistics And Supply Chain Management: A Thorough Understanding Of Logistics And Supply Chain Processes Is Essential For An Operations Supervisor At Fedex. This Includes Knowledge Of Transportation, Distribution, And Inventory Management.
Experience In Operations Management: Candidates For This Role Should Have Prior Experience In Operations Management, Preferably In A Fast-Paced Environment. This Includes Experience With Managing Budgets, Analyzing Data, And Implementing Process Improvements.
Excellent Communication Skills: An Operations Supervisor Must Have Excellent Communication Skills To Effectively Communicate With Team Members, As Well As Other Departments And Stakeholders. This Includes The Ability To Give Clear Instructions, Provide Feedback, And Handle Customer Inquiries.
Attention To Detail: Attention To Detail Is Crucial For An Operations Supervisor At Fedex, As They Will Be Responsible For Ensuring The Accuracy And Efficiency Of All Operations. This Includes Monitoring Inventory Levels, Tracking Shipments, And Identifying Any Potential Issues Or Errors.
Process Improvement
Communication Skills
Data Analysis
Logistics Management
Time Management
Quality
Problem Solving
Inventory Control
customer service
Team Leadership
Training and Development
Safety management
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Operations Supervisor in Memphis, TN, USA is $49,000 - $72,000 per year.
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FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.
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