Retail Assistant Manager

Welcome to FedEx, a global leader in logistics and transportation solutions. We are currently seeking a dedicated and experienced Retail Assistant Manager to join our team. As a Retail Assistant Manager at FedEx, you will play a crucial role in ensuring the success of our retail operations. We are looking for someone with a strong work ethic, excellent communication skills, and a passion for delivering exceptional customer service. If you have a proven track record in retail management and thrive in a fast-paced environment, we want to hear from you. Keep reading to learn more about this exciting opportunity and how you can become a part of the FedEx team.

1. Oversee daily operations of the retail store, including opening and closing procedures, inventory management, and ensuring a clean and organized store environment.
2. Train and supervise retail staff members, providing guidance and support to promote a positive and productive work environment.
3. Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to increase revenue and meet sales targets.
4. Maintain a strong focus on customer service, ensuring all customers are greeted and assisted in a timely and professional manner.
5. Resolve customer complaints and issues in a calm and efficient manner, ensuring customer satisfaction and retention.
6. Assist in developing and implementing marketing and promotional strategies to drive sales and increase brand awareness.
7. Manage financial transactions, including processing payments, handling cash, and maintaining accurate records.
8. Collaborate with other departments within FedEx to ensure seamless and efficient operations, including coordinating with shipping and logistics teams.
9. Stay updated on industry trends and competitor activities, making recommendations for improvements and enhancements to the retail store.
10. Adhere to company policies and procedures, ensuring compliance with all safety and security protocols.
11. Assist in recruiting, hiring, and training new retail staff members.
12. Conduct performance evaluations and provide feedback to retail staff.
13. Maintain a positive and professional relationship with customers, employees, and management.
14. Continuously strive to improve processes and procedures to increase efficiency and profitability.
15. Perform any other duties as assigned by the Retail Manager or higher management.

According to JobzMall, the average salary range for a Retail Assistant Manager in Seattle, WA, USA is between $35,000 and $45,000 per year. This can vary depending on factors such as the specific company, level of experience, and location within Seattle. Some companies may offer additional benefits and bonuses, which can also affect the overall salary range.

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.