Retail Assistant Manager
Welcome to FedEx – a leading global provider of shipping and logistics solutions. We are currently seeking a highly motivated and customer-focused individual to join our team as a Retail Assistant Manager. As a Retail Assistant Manager, you will play a crucial role in ensuring the smooth operation of our retail store and delivering an exceptional customer experience. We are looking for someone with strong leadership skills, a passion for customer service, and a drive for results. If you are ready to take the next step in your career and join a dynamic and growing company, we would love to hear from you.
- Manage daily operations of the retail store, including opening and closing procedures, inventory management, and cash handling.
- Train and supervise retail staff, ensuring they provide excellent customer service and adhere to company policies and procedures.
- Monitor sales and customer feedback to identify areas for improvement and implement strategies to increase revenue and customer satisfaction.
- Collaborate with other departments to ensure efficient and timely processing of orders and shipments.
- Maintain a clean and organized store environment, including merchandising and restocking products.
- Resolve customer complaints and issues in a professional and timely manner.
- Create and maintain employee schedules, ensuring adequate coverage during peak business hours.
- Assist with recruitment, hiring, and onboarding of new retail staff.
- Conduct performance evaluations and provide ongoing coaching and development opportunities for retail employees.
- Stay up-to-date on industry trends and competitors to make recommendations for improving the retail store's operations and customer experience.
Minimum Of 2 Years Of Retail Experience: A Successful Candidate For A Retail Assistant Manager Position At Fedex Should Have At Least 2 Years Of Experience In A Retail Environment. This Experience Should Include Customer Service, Inventory Management, And Cash Handling.
Strong Leadership Skills: As A Retail Assistant Manager, The Candidate Will Be Responsible For Supervising And Leading A Team Of Retail Associates. Therefore, The Candidate Should Possess Strong Leadership Skills, Including The Ability To Motivate And Coach Team Members, Delegate Tasks, And Resolve Conflicts.
Excellent Communication And Interpersonal Skills: The Candidate Should Have Excellent Communication Skills, Both Verbal And Written, To Effectively Communicate With Customers, Team Members, And Management. Strong Interpersonal Skills Are Also Necessary To Build And Maintain Positive Relationships With Customers And Team Members.
Knowledge Of Retail Operations And Procedures: A Retail Assistant Manager Should Have A Thorough Understanding Of Retail Operations, Including Sales, Inventory Management, Merchandising, And Customer Service. The Candidate Should Also Be Familiar With Retail Procedures, Such As Opening And Closing The Store, Cash Handling, And Managing Employee Schedules.
Ability To Adapt To A Fast-Paced Environment: Retail Environments Can Be Fast-Paced And Require The Ability To Multitask And Work Efficiently Under Pressure. A Successful Candidate For This Position Should Be Able To Handle The Demands Of A Busy Retail Store, Prioritize Tasks, And Handle Unexpected Situations With Ease.
Inventory Management
Communication
Time Management
Product knowledge
Organizational Skills
customer service
Cash Handling
Visual merchandising
Team Leadership
Problem-Solving
Sales Strategy
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Retail Assistant Manager in Dallas, TX, USA is $32,000-$43,000 per year. This can vary depending on the specific company, location, and experience level of the individual. Some retail assistant managers may also receive bonuses or other benefits in addition to their base salary.
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FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.
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