FedEx

Retail Assistant Manager

FedEx
Dayton, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of FedEx, where we are committed to delivering exceptional customer service and providing innovative shipping solutions. We are currently seeking a driven and dynamic individual to join our team as a Retail Assistant Manager. As a Retail Assistant Manager, you will play a crucial role in ensuring the smooth and efficient operation of our retail stores. We are looking for someone who is passionate about providing a positive and engaging shopping experience for our customers. If you are a self-motivated individual with strong leadership skills and a customer-focused mindset, we want you to be a part of our team. Keep reading to learn more about the qualifications and qualities we are looking for in our ideal candidate.

  1. Oversee the day-to-day operations of retail stores and ensure they are running efficiently and effectively.
  2. Train and supervise retail staff, providing guidance and support to ensure excellent customer service.
  3. Create and maintain a positive and engaging shopping experience for customers.
  4. Monitor and analyze sales and customer feedback to identify areas for improvement.
  5. Develop and implement strategies to increase sales and customer satisfaction.
  6. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.
  7. Ensure that all store policies and procedures are followed and maintained.
  8. Manage inventory levels and ensure accurate stock counts.
  9. Collaborate with other departments to ensure smooth coordination of operations.
  10. Conduct performance evaluations and provide feedback to retail staff.
  11. Stay updated on industry trends and implement best practices to continuously improve the retail experience.
  12. Maintain a clean and organized store environment.
  13. Adhere to company standards and promote a culture of excellence and teamwork.
  14. Assist in planning and executing marketing and promotional campaigns.
  15. Ensure compliance with all safety and security protocols.
Where is this job?
This job is located at Dayton, OH, USA
Job Qualifications

  • Previous Management Experience: A Successful Candidate For The Retail Assistant Manager Position At Fedex Should Have Prior Experience In A Management Role, Preferably In A Retail Setting. This Experience Shows That The Candidate Has The Necessary Skills To Lead A Team And Handle Day-To-Day Operations.

  • Excellent Communication Skills: As A Retail Assistant Manager, The Candidate Will Be Responsible For Communicating With Both Customers And Employees. Therefore, Strong Communication Skills, Both Verbal And Written, Are Essential For This Role.

  • Knowledge Of Retail Operations: The Ideal Candidate Should Have A Good Understanding Of Retail Operations, Including Inventory Management, Customer Service, And Sales Techniques. This Knowledge Will Help Them Effectively Manage The Store And Improve Its Performance.

  • Ability To Multitask: Working In A Retail Environment Can Be Fast-Paced And Demanding. The Candidate Should Be Able To Handle Multiple Tasks Simultaneously, Prioritize Tasks, And Make Decisions Quickly To Keep The Store Running Smoothly.

  • Customer Service Orientation: Fedex Puts A Strong Emphasis On Providing Excellent Customer Service. The Retail Assistant Manager Should Have A Customer-Centric Mindset And Be Able To Train And Motivate Their Team To Deliver Exceptional Customer Service At All Times.

Required Skills

  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • Inventory Control

  • customer service

  • Merchandising

  • Cash Handling

  • Team Leadership

  • Sales management

  • staff training

  • Multit

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Assistant Manager in Dayton, OH, USA is $28,000 to $42,000 per year. However, this can vary depending on factors such as the specific company, location, and job responsibilities. Some companies may offer higher salaries or additional benefits for this position.

Additional Information
FedEx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2024
Apply BeforeMay 22nd, 2025
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About FedEx

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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