Service Center Support

Verify and complete required documentation and reports. Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales. Enter freight shipment information into computer system to include, but not limited to, accurately status shipments, generate freight bills and/or correct freight bills, etc. Administer freight pick-up process, as required. Assist customers via phone, e-mail and/or fax in all inquiries, including but not limited to, tracing shipments, rate quotes, tariff discrepancies, billing and/or invoicing questions, etc. Make freight delivery appointments, as required. Review drivers’ Hours-of-Service logs to ensure accuracy, as required; report discrepancies to appropriate leadership member

According to JobzMall, the average salary range for a Service Center Support in 2200 Forward Dr, Harrison, AR 72601, USA is $21,000 to $41,000 per year. This salary range depends on factors such as the size of the company, the experience of the employee, and the location of the position. The salary range may also be affected by the cost of living in the area.

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.