Client Care Advisor

We are looking for an enthusiastic, customer-focused Client Care Advisor to join the team at Fifth Third Bank. As a Client Care Advisor, you will be responsible for providing excellent customer service to our clients. You will be the first line of communication for our customers, helping them with their banking needs and providing assistance in navigating our products and services. The ideal candidate for this position has excellent communication and problem-solving skills, is highly organized, and is passionate about providing exceptional customer service. You should have a basic understanding of banking products and services and be comfortable working with computers and technology. You should also be comfortable working in a team environment. If you have the necessary qualifications and are looking for an opportunity to grow with a leading financial institution, we would love to hear from you!

Responsibilities: • Serve as the first line of communication for customers, providing assistance with their banking needs. • Maintain excellent customer service standards. • Utilize problem-solving skills to resolve customer inquiries in a timely and efficient manner. • Navigate customers through banking products and services. • Remain knowledgeable of banking products and services. • Maintain accurate records and customer information. • Utilize computers and technology to perform job duties. • Work collaboratively in a team environment.

According to JobzMall, the average salary range for a Client Care Advisor in Cincinnati, OH, USA is between $32,000 and $60,000 per year. This range may vary depending on the individual's experience, qualifications, and other factors.

Fifth Third Bank is a bank headquartered in Cincinnati, Ohio, at Fifth Third Center. Its main businesses are Commercial Banking, Branch Banking, Consumer Lending and Wealth & Asset Management.