Fifth Third Bank

Lockbox Payment Processor

Fifth Third Bank
Cincinnati, OH, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Fifth Third Bank, we are looking for a Lockbox Payment Processor who will make a positive impact in our team. We are seeking a passionate, detail-oriented individual with a commitment to excellence and a drive to learn and grow within the field. The ideal candidate will have a strong accounting background, a commitment to accuracy and efficiency, and a team-oriented attitude. The Lockbox Payment Processor is responsible for processing customer payments and ensuring that our customers receive the best possible service. If you are a highly organized professional with a passion for accuracy and have experience in the banking or accounting industries, we would love to hear from you!

Responsibilities of a Lockbox Payment Processor:

  1. Ensure timely and accurate processing of customer payments.
  2. Maintain detailed records of all payments processed.
  3. Reconcile discrepancies in payments received and inform customers of any errors.
  4. Follow established procedures and protocols for handling customer payments.
  5. Work closely with other departments to ensure customer payments are handled in a timely and efficient manner.
  6. Respond to customer inquiries and provide excellent customer service.
  7. Monitor customer accounts for any changes in payment status.
  8. Assist in developing new processes or procedures for payment processing.
  9. Update management on payment trends and performance statistics.
  10. Adhere to banking regulations and industry best practices when processing payments.
Where is this job?
This job is located at Cincinnati, OH, USA
Job Qualifications

  • Attention To Detail

  • Cash Handling Experience

  • Knowledge Of Banking Regulations

  • Accurate Data Entry Skills

  • Excellent Customer Service Skills

  • Proficiency In Microsoft Office Applications

  • Ability To Work Independently

  • Ability To Work In A Fast-Paced Environment

Required Skills

  • Financial Analysis

  • Process Improvement

  • Data Entry

  • Account Management

  • Time Management

  • Attention to detail

  • Problem Solving

  • customer service

  • Risk assessment

  • Payment processing

  • Regulatory compliance

  • Transaction Monitoring

  • ACH processing

  • Fraud detection

  • Reconciliation

Soft Skills

  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Lockbox Payment Processor in Cincinnati, OH, USA is $27,000-$33,000. This range is based on an analysis of various job postings as of October 2020.

Additional Information
Fifth Third Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 2nd, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted
See an issue with this job? Report it to us

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

Upload
About Fifth Third Bank

Fifth Third Bank is a bank headquartered in Cincinnati, Ohio, at Fifth Third Center. Its main businesses are Commercial Banking, Branch Banking, Consumer Lending and Wealth & Asset Management.

Frequently asked questions
More Jobs From Fifth Third Bank

View All Fifth Third Bank jobs

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started