First Citizens Bank

Bank Operations Services Supervisor (Teller Manager)

First Citizens Bank

Los Angeles, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At First Citizens Bank, we are looking for an experienced and organized Bank Operations Services Supervisor (Teller Manager) to join our team. The ideal candidate will have a passion for customer service, a commitment to providing exceptional solutions to our customers, and an ability to lead and motivate a team.The Bank Operations Services Supervisor (Teller Manager) will be responsible for managing the daily operations of the Teller department, including training, scheduling, and supervising tellers. They will ensure that all operations are completed in a timely and accurate manner, and will be instrumental in achieving customer service goals.The successful candidate will possess a minimum of two years of banking or financial services experience and a minimum of one year of supervisory experience. They should have excellent communication and organizational skills, an unwavering commitment to customer service, and a strong understanding of banking principles and regulations. Previous experience with automated teller systems is also preferred.

Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Strong Communication Skills

  • Excellent Customer Service Skills

  • Cash Handling Experience

  • Knowledge Of Banking Regulations

  • Ability To Multi-Task

  • Previous Bank Experience

  • Proficient In Microsoft Office And Other Banking Software

  • Proven Leadership Abilities

Required Skills
  • Budgeting

  • Training

  • Communication

  • Coaching

  • Compliance

  • Teamwork

  • Motivation

  • Problem-Solving

  • Cash-handling

  • Customer-Service

  • Fraud-Detection

  • Risk-Management

  • Banking-Operations

  • Staff-Scheduling

  • Audit-Preparation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Bank Operations Services Supervisor (Teller Manager) in Los Angeles, CA, USA is between $51,000 and $80,000 per year. This range may vary depending on experience, company size, location, and other factors.

Additional Information
First Citizens Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 27th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About First Citizens Bank

First Citizens Bancshares, Inc. is a bank holding company based in Raleigh, North Carolina. Its primary subsidiary is First Citizens Bank.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started