First Citizens Bank

Bank Operations Services Supervisor (Teller Manager)

First Citizens Bank

Jacksonville, FL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

First Citizens Bank is looking for an experienced and motivated supervisor to join our team as a Bank Operations Services Supervisor (Teller Manager). As an integral part of our team, the successful candidate will be responsible for leading a team of tellers, providing exceptional service to our customers, and ensuring all operational processes are in compliance with bank regulations.The ideal candidate for this role will have a strong background in customer service, banking regulations and operations, and team management. The successful candidate will be a strong motivator, a confident leader, and a customer service oriented professional who takes pride in representing the First Citizens Bank brand.Qualifications:* Bachelor's degree in business or related field* 3+ years of supervisory experience in a retail banking or customer service environment* Strong knowledge of banking regulations and operations* Exceptionally strong customer service and communication skills* Proven ability to lead and motivate a team* Proficiency in computer software, including Microsoft Office and banking software

Where is this job?
This job is located at Jacksonville, FL, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Organizational And Problem-Solving Skills

  • Leadership Experience

  • Ability To Work In A Fast-Paced Environment

  • Knowledge Of Banking Operations

  • Proven Customer Service Skills

  • Ability To Motivate And Manage A Team

  • Proficiency In Banking Software And Technology

Required Skills
  • Risk Management

  • Financial Analysis

  • Process Improvement

  • Financial Planning

  • Scheduling

  • Problem Solving

  • Policy Implementation

  • Cash Management

  • customer service

  • Reporting

  • Compliance

  • Cash reconciliation

  • Audit management

  • staff training

  • Banking operations

Soft Skills
  • Communication

  • Decision Making

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Bank Operations Services Supervisor (Teller Manager) in Jacksonville, FL, USA is between $44,811 and $60,683. The salary range may vary depending on the employer, experience, and qualifications of the individual.

Additional Information
First Citizens Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 27th, 2023
Apply BeforeMay 22nd, 2025
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About First Citizens Bank

First Citizens Bancshares, Inc. is a bank holding company based in Raleigh, North Carolina. Its primary subsidiary is First Citizens Bank.

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