nCino Administrator

Are you a highly skilled and driven individual looking for a challenging and rewarding career in the banking industry? Look no further! First Citizens Bank is seeking a dynamic nCino Administrator to join our team. In this role, you will play a crucial role in managing and optimizing our nCino platform, ensuring its effectiveness and efficiency for our customers and employees. We are looking for someone with a strong technical background, exceptional problem-solving skills, and a passion for delivering exceptional customer service. If this sounds like you, we invite you to apply and join our team of dedicated professionals at First Citizens Bank.

1. Manage and maintain the nCino platform for First Citizens Bank, including troubleshooting and problem-solving any technical issues that may arise.
2. Continuously optimize and improve the nCino platform to ensure its effectiveness and efficiency for both customers and employees.
3. Collaborate with various departments within the bank to understand their needs and provide solutions using the nCino platform.
4. Train and onboard new employees on how to effectively use the nCino platform.
5. Stay up-to-date on the latest nCino updates and features, and implement them as necessary.
6. Proactively identify and address any potential risks or issues with the nCino platform.
7. Act as a liaison between the bank and nCino, communicating any necessary updates or changes.
8. Provide exceptional customer service to both internal and external stakeholders, addressing any inquiries or concerns related to the nCino platform.
9. Analyze data and generate reports to track the performance of the nCino platform and make recommendations for improvement.
10. Keep detailed documentation of all nCino processes and procedures for reference and training purposes.
11. Collaborate with the IT team to ensure the security and confidentiality of all data within the nCino platform.
12. Attend training and professional development opportunities to continually enhance skills and knowledge related to nCino and the banking industry.
13. Adhere to all company policies and procedures, as well as industry regulations and compliance standards.

According to JobzMall, the average salary range for a nCino Administrator in Raleigh, NC, USA is between $65,000 and $120,000 per year. The salary may vary depending on factors such as experience, education, and the specific company or organization the individual is working for. Additionally, bonuses and other benefits may also be included in the overall compensation package for this role.

First Citizens Bancshares, Inc. is a bank holding company based in Raleigh, North Carolina. Its primary subsidiary is First Citizens Bank.