ServiceNow Business Systems Analyst

Are you a highly analytical and detail-oriented individual with a passion for technology and business systems? Are you looking for an exciting opportunity to utilize your expertise in ServiceNow and contribute to the success of a global fintech company? If so, we have an exciting opportunity for you! First Data is seeking a driven and experienced ServiceNow Business Systems Analyst to join our dynamic team. As a key member of our IT department, you will play a crucial role in ensuring the efficient and effective operation of our ServiceNow platform. With your strong analytical skills and deep understanding of business processes, you will help us optimize our systems and drive continuous improvement. If you have a strong drive for results and a desire to make a meaningful impact, we invite you to apply for this exciting role.

1. Develop, implement and maintain ServiceNow applications and workflows to meet business requirements and improve efficiency.
2. Analyze and assess current business processes and identify opportunities for improvement using ServiceNow.
3. Collaborate with cross-functional teams to gather and understand business requirements and translate them into technical solutions.
4. Create and maintain detailed documentation of processes, procedures, and system configurations.
5. Monitor and troubleshoot issues within the ServiceNow platform, providing timely resolutions and recommendations.
6. Develop and conduct training for end-users on ServiceNow applications and workflows.
7. Stay updated on industry trends and best practices in ServiceNow to continuously improve the platform.
8. Work closely with project managers and stakeholders to ensure successful implementation and adoption of new ServiceNow functionalities.
9. Conduct thorough testing and quality assurance of all ServiceNow changes and updates.
10. Identify and address potential risks and roadblocks in the ServiceNow platform and propose solutions.
11. Collaborate with vendors and support teams to resolve any technical issues.
12. Assist in creating and maintaining ServiceNow standards, policies, and procedures.
13. Provide regular reports and updates to management on the performance and usage of ServiceNow.
14. Act as a subject matter expert for ServiceNow, providing guidance and support to other team members.
15. Continuously seek opportunities to optimize and improve processes and procedures within the ServiceNow platform.

According to JobzMall, the average salary range for a ServiceNow Business Systems Analyst in Omaha, NE, USA is between $80,000 and $100,000 per year. This can vary depending on factors such as experience, education, and the specific company or industry the individual works for. In some cases, salaries for this role can go up to $120,000 or more for those with extensive experience and qualifications.

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