First Data-Fiserv

Telecom and Provision, Manager

First Data-Fiserv

Berkeley Heights, NJ, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you an experienced leader with a passion for telecommunication and provisioning? Do you thrive in a fast-paced and dynamic work environment? First Data is seeking a highly motivated individual to join our team as a Telecom and Provision Manager. In this role, you will be responsible for managing the delivery of telecom services and provisioning for our clients. We are looking for someone with strong technical knowledge, excellent communication skills, and a proven track record of success in managing complex projects. If you are ready for a new challenge and have the qualifications we are looking for, we encourage you to apply today!

  1. Manage the Delivery of Telecom Services: The Telecom and Provision Manager will be responsible for overseeing the delivery of telecom services to our clients. This includes managing the scheduling, installation, maintenance, and troubleshooting of telecommunication systems.
  2. Ensure High Quality Provisioning: The Manager will be responsible for ensuring that all provisioning processes are completed accurately and in a timely manner. This includes managing the provisioning team and setting quality standards to ensure client satisfaction.
  3. Lead and Motivate the Team: The Manager will be responsible for leading and motivating a team of telecom and provisioning professionals. This includes setting goals, providing guidance and support, and fostering a positive work environment.
  4. Stay Up-to-Date with Industry Trends: The Manager will be responsible for staying informed about the latest developments and trends in the telecommunication and provisioning industry. This will involve attending conferences, networking events, and continuously learning about new technologies and practices.
  5. Collaborate with Cross-Functional Teams: The Telecom and Provision Manager will work closely with other departments such as sales, customer service, and technical support to ensure seamless delivery of services and provision of equipment.
  6. Monitor and Analyze Performance: The Manager will be responsible for monitoring and analyzing the performance of the telecom and provisioning teams. This includes tracking key performance indicators, identifying areas for improvement, and implementing strategies to increase efficiency and productivity.
  7. Develop and Implement Processes: The Manager will be responsible for developing and implementing processes and procedures to streamline the delivery of telecom services and provisioning. This includes identifying areas for automation and implementing tools to improve efficiency.
  8. Communicate with Clients: The Manager will serve as the main point of contact for clients regarding telecom services and provisioning. This includes communicating updates, addressing any concerns or issues, and building strong relationships with clients.
  9. Manage Budget and Resources: The Manager will be responsible for managing the budget and resources allocated for telecom services and provisioning. This includes identifying cost-saving opportunities and ensuring resources are utilized efficiently.
  10. Ensure Compliance with
Where is this job?
This job is located at Berkeley Heights, NJ, USA
Job Qualifications
  • Excellent Communication And Leadership Skills, With The Ability To Effectively Manage A Team And Collaborate With Cross-Functional Departments.

  • Bachelor's Degree In Telecommunications, Information Technology, Or Related Field.

  • Minimum Of 5 Years Of Experience In Telecom And Provisioning Management.

  • Strong Understanding Of Telecom And Network Infrastructure, Including Switches, Routers, And Transmission Equipment.

  • Proven Track Record Of Managing Large-Scale Telecom Projects And Implementing New Technologies.

Required Skills
  • Process Improvement

  • Project Management

  • Vendor Management

  • Communication

  • Time Management

  • Quality

  • Contract Negotiation

  • Problem Solving

  • Budget management

  • customer service

  • Team Leadership

  • Technical Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Telecom and Provision, Manager in Berkeley Heights, NJ, USA is between $90,000 to $120,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual.

Additional Information
First Data-Fiserv is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 28th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About First Data-Fiserv

First Data is the #1 merchant services acquirer providing payment processing solutions for small/large businesses and financial institutions. Now Fiserv!

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