Merchant Services Consultant

At First Midwest Bank, we are looking for an experienced Merchant Services Consultant to join our team. As the Merchant Services Consultant, you will be a key part of our team, responsible for providing exceptional customer service and expert advice for our clients. We are looking for someone with a strong background in the merchant services industry, excellent communication and customer service skills, and a passion for helping our clients succeed. The successful candidate will have a deep understanding of the merchant services industry, a customer-focused attitude, and the ability to develop long-term relationships with clients. If you are a highly driven professional looking to make a difference, we want to hear from you!

Responsibilites:

1. Develop and maintain relationships with clients by providing excellent customer service and expert advice.
2. Provide technical assistance and support to clients regarding merchant services.
3. Analyze client needs and requirements to recommend appropriate merchant services.
4. Keep up-to-date with the latest developments and trends in the merchant services industry.
5. Participate in training and development sessions to expand knowledge and expertise.
6. Manage customer inquiries and respond to them in a timely manner.
7. Prepare and analyze reports to assess customer satisfaction and service effectiveness.
8. Monitor client accounts to ensure compliance with applicable regulations.
9. Develop and implement strategies to increase customer loyalty and retention.
10. Work with various teams to ensure smooth functioning of merchant services.

According to JobzMall, the average salary range for a Merchant Services Consultant in Chicago, IL, USA is between $50,000 and $70,000. The salary range of a Merchant Services Consultant in Chicago, IL, USA may vary depending on experience, qualifications, and the specific company and industry. Factors such as the size of the company, the type of services the consultant provides, the region of the country, and the level of complexity of the job may also affect the salary range.

First Midwest (NASDAQ: FMBI) is a relationship-focused financial institution and one of the largest independent publicly traded bank holding companies based on assets headquartered in Chicago. In 2022 Old National Bank completed its acquisition of First Midwest Bank.