First Midwest Bank-Old National

725 Waukegan Rd, Deerfield, IL 60015, USA
Full-TimeDepends on ExperienceMid-LevelAssociate
Job Description

Responsible for supervising a teller staff to deliver a positive client experience while maintaining the branch operational integrity. Assist in the recruitment and selection process of new Teller staff. Coach, train, direct and provide feedback to Teller staff. Complete and deliver formal performance scorecards and reviews. Recommend or initiate disciplinary action as necessary. Serve as a resource to all branch personnel when handling difficult client inquiries, situations or transactions. Utilize all available sources to resolve problems. Make recommendations to management which may enhance efficiency and profitability within the branch. Ensure effective Lobby Management to optimize the client experience, promote branch efficiency, and fulfill on sales objectives. Ensure effective and timely scheduling of all branch colleagues to fulfill the client experience and support sales initiatives. Provide guidance to Tellers on development, achievement of branch/individual sales/referral goals and expectations in their role.

Where is this job?
This job is located at 725 Waukegan Rd, Deerfield, IL 60015, USA
Job Qualifications
  • Minimum 12 months combined work experience a Teller or Sales Associate and/or supervisor experience in a retail or customer service environment

  • 6 months as a supervisor in a retail, customer service or financial institution preferred

  • Ability to provide work direction and motivate others

  • Proven track record of meeting or exceeding sales/referral goals

Required Skills
  • MS Word

  • MS Outlook

  • Metrics driven

  • Record Keeping Skills

  • Cash Handling/Balancing

  • Customer Service / Sales skills

  • MS Excel skills

  • Excellent Time Management

Soft Skills
  • Verbal communication

  • written communication

  • Adaptability

  • Problem-solving and resourcefulness

  • Detail Oriented and Organized

Compensation

According to JobzMall, the average salary range for a Teller Supervisor in 725 Waukegan Rd, Deerfield, IL 60015, USA is between $34,123 and $56,832. This range depends on experience, qualifications, and the specific company.

Additional Information
First Midwest Bank-Old National is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 18th, 2021
Apply BeforeMay 22nd, 2025
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About First Midwest Bank-Old National

First Midwest (NASDAQ: FMBI) is a relationship-focused financial institution and one of the largest independent publicly traded bank holding companies based on assets headquartered in Chicago. In 2022 Old National Bank completed its acquisition of First Midwest Bank.

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