Health Coach Manager

Primary support and escalation point for team of virtual health coaches both in the United States and abroad to assist with consultation, technical troubleshooting and overall problem solving, in addition to ongoing professional development. Monitor and direct daily workload activities of team to drive best in class customer experience and meet business objectives. Manage a small participant panel as/if needed both to support business needs and to become an expert in our coaching methodology and tooling. Oversee staff scheduling, time off and coverage planning. Serve as a resource to clients and/or internal business units on specific programs to help resolve troubleshooting issues, report out on key performance indicators, collaborate on strategy, etc. Act as subject matter expert for specific coaching programs and be fluent in the enrollment processes, curriculum and success metrics. Responsible for overall quality of the coaching program, including key success metrics and service levels.

According to JobzMall, the average salary range for a Health Coach Manager in 1 Marina Park Drive, Boston, MA 02210, USA is $55,000-$90,000. This salary range may vary depending on the specific job duties, the size of the company, and the experience of the individual.

Fitbit, Inc. is an American company headquartered in San Francisco, California. Its products are activity trackers, smartwatches, wireless-enabled wearable technology devices that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness. In 2019 Google acquired Fitbit.