Food Lion

Assistant Manager Customer Service

Food Lion

Salisbury, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about customer service and looking for a challenging role with potential for growth? Food Lion is looking for an experienced and motivated Assistant Manager Customer Service to join our team. As the Assistant Manager Customer Service, you'll be responsible for managing the day-to-day operations of the customer service team and providing exceptional customer experience.The successful candidate will have a minimum of 5 years of customer service experience, preferably in a grocery store environment, along with a strong understanding of customer service processes and procedures. You will have excellent leadership and communication skills as well as the ability to resolve customer complaints in a timely and professional manner.If you are an experienced customer service professional with the skills and drive to help us exceed our customers’ expectations, we want to hear from you!

Where is this job?
This job is located at Salisbury, NC, USA
Job Qualifications
  • Ability To Multi-Task

  • Strong Organizational Skills

  • Proven Customer Service Experience

  • Strong Leadership Skills

  • Ability To Handle Customer Complaints

  • Excellent Verbal And Written Communication Skills

  • Working Knowledge Of Customer Service Software

  • Working Knowledge Of Ms Office Suite

Required Skills
  • Training

  • Communication

  • Time Management

  • Coaching

  • Scheduling

  • Leadership

  • Conflict Resolution

  • Listening

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Delegation

  • Supervising

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Assistant Manager Customer Service in Salisbury, NC, USA is $31,960 to $41,640 per year. This salary range is based on a variety of factors including experience, industry, and qualifications.

Additional Information
Food Lion is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 19th, 2023
Apply BeforeJanuary 14th, 2026
This job posting is from a verified source. 
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About Food Lion

Food Lion is an American grocery store chain headquartered in Salisbury, North Carolina, that operates over 1000 supermarkets in 10 states of the Mid-Atlantic and Southeastern United States, employing over 63,000 people. It was founded in 1957 as Food Town, a single grocery store in Salisbury.

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