Food Lion

Assistant Manager Customer Service

Food Lion

Concord, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a customer service expert looking for a new challenge? Food Lion is looking for an Assistant Manager Customer Service to help us deliver a world-class customer experience. As a member of our leadership team, you will be responsible for ensuring the highest levels of customer service, providing support to our front-line staff, and maintaining a positive work environment.We are looking for a passionate and experienced customer service professional who can bring strong organizational and problem-solving skills to our team. The ideal candidate should have at least three years of experience in a customer service environment and a proven track record of leading and motivating teams. If you are an energetic leader and have a willingness to go the extra mile to ensure customer satisfaction, we want to hear from you!

Where is this job?
This job is located at Concord, NC, USA
Job Qualifications
  • Strong Customer Service Skills

  • Ability To Multi-Task And Prioritize

  • Proficiency In Microsoft Office Suite

  • Excellent Communication And Interpersonal Skills

  • Positive Attitude And Professional Demeanor

  • Knowledge Of Food Lion Services

  • Ability To Provide Training And Feedback To Team Members

  • Ability To Solve Customer Complaints Quickly And Efficiently

Required Skills
  • Training

  • Communication

  • Sales

  • Inventory

  • Coaching

  • Scheduling

  • Leadership

  • customer service

  • Merchandising

  • Hiring

  • Retention

  • Problem-Solving

  • Multi-tasking

  • Supervision

  • Cashiering

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Analytical Thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Assistant Manager Customer Service in Concord, NC, USA is $38,000-$50,000 per year. Salaries can vary depending on experience, education, certifications, and other factors.

Additional Information
Food Lion is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 19th, 2023
Apply BeforeMay 22nd, 2025
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About Food Lion

Food Lion is an American grocery store chain headquartered in Salisbury, North Carolina, that operates over 1000 supermarkets in 10 states of the Mid-Atlantic and Southeastern United States, employing over 63,000 people. It was founded in 1957 as Food Town, a single grocery store in Salisbury.

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