Forman Mills

Front End Manager

Forman Mills
Franklin Park, IL 60131, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Forman Mills, where we are dedicated to providing our customers with the latest and trendiest fashion at unbeatable prices. As the Front End Manager, you will play a crucial role in ensuring that our customers have a seamless shopping experience from the moment they walk through our doors. We are looking for an organized and customer-oriented individual to join our team and lead our front-end operations. If you have a passion for retail and thrive in a fast-paced environment, we want to hear from you! In this role, you will have the opportunity to showcase your leadership skills and make a direct impact on the success of our store. Come join us and be a part of our dynamic team!

  1. Oversee and manage all front-end operations, including cashiering, customer service, and store cleanliness.
  2. Train and supervise front-end staff to ensure excellent customer service and adherence to company policies.
  3. Monitor and maintain accurate and efficient cash handling procedures.
  4. Develop and implement strategies to improve front-end operations and customer experience.
  5. Handle and resolve customer complaints and issues in a timely and professional manner.
  6. Collaborate with other managers to ensure smooth store operations and efficient use of resources.
  7. Conduct regular audits to ensure compliance with company policies and procedures.
  8. Schedule and assign tasks to front-end staff to ensure adequate coverage during peak business hours.
  9. Monitor inventory levels and work with inventory team to restock front-end supplies as needed.
  10. Stay updated on current fashion trends and pricing to assist customers with their purchases.
  11. Provide guidance and support to front-end staff in handling difficult situations and customer inquiries.
  12. Maintain a positive and welcoming atmosphere for customers and employees.
  13. Communicate with upper management regarding any issues or concerns related to front-end operations.
  14. Attend to any maintenance or safety issues in the front-end area.
  15. Continuously strive to improve front-end processes and procedures to enhance the overall customer experience.
Where is this job?
This job is located at Franklin Park, IL 60131, USA
Job Qualifications

  • Exceptional Leadership Skills: A Front End Manager Should Possess Strong Leadership Abilities To Effectively Manage The Front End Team And Ensure Smooth Operations.

  • Excellent Customer Service Skills: This Role Requires Regular Interaction With Customers, So It Is Important For A Front End Manager To Have Excellent Customer Service Skills To Ensure Customer Satisfaction.

  • Proficiency In Cash Handling And Register Operations: A Front End Manager Should Have Experience In Handling Cash, Credit/Debit Transactions, And Managing Register Operations To Maintain Accuracy And Minimize Errors.

  • Knowledge Of Retail Operations: It Is Essential For A Front End Manager To Have A Good Understanding Of Retail Operations, Including Inventory Management, Pricing, And Merchandising, To Effectively Manage The Front End.

  • Strong Communication And Interpersonal Skills: As A Front End Manager, You Will Be Communicating With Both Customers And Team Members, So Strong Communication And Interpersonal Skills Are Crucial For Success In This Role.

Required Skills

  • Marketing Strategy

  • Time Management

  • Team Management

  • Budget management

  • Inventory Control

  • customer service

  • Sales Analysis

  • Visual merchandising

  • Project coordination

  • staff training

  • Problem-Solving

Soft Skills

  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Front End Manager in Franklin Park, IL, USA is $38,000 - $53,000 per year. This can vary depending on the size and type of company, level of experience, and other factors.

Additional Information
Forman Mills is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 14th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted
See an issue with this job? Report it to us

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

Upload
About Forman Mills

Forman Mills, Inc. is a Pennsauken, New Jersey-based retail chain and department store with 44 stores. They also operate a store at the Iverson Mall in Hillcrest Heights, Maryland. The chain is known for their low-priced clothing such as shirts, pants, shorts, capri pants, and hats.

Frequently asked questions
More Jobs From Forman Mills

View All Forman Mills jobs

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started