Four Seasons Hotels and Resorts

Beverly Hills, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the Four Seasons Hotels and Resorts, where luxury and unparalleled service meet. We are currently seeking a highly motivated and experienced Spa Manager to join our team. As the Spa Manager, you will oversee the daily operations of our world-class spa, ensuring that our guests receive the ultimate relaxation and rejuvenation experience. If you have a passion for hospitality and a strong background in spa management, we invite you to apply for this exciting opportunity. Join us in delivering exceptional service and creating unforgettable experiences for our guests.

  1. Manage and oversee the daily operations of the spa, including scheduling, staffing, and budget management.
  2. Ensure that the spa maintains a high level of cleanliness and adheres to all safety and sanitation standards.
  3. Develop and implement strategies to increase spa revenue and profitability.
  4. Hire, train, and motivate a team of spa therapists and support staff to provide exceptional service to guests.
  5. Monitor and evaluate staff performance, providing feedback and implementing corrective actions as needed.
  6. Create and maintain a welcoming and professional atmosphere for guests, ensuring their satisfaction with the spa experience.
  7. Collaborate with other hotel departments, such as marketing and sales, to promote the spa and its services.
  8. Stay up-to-date on industry trends and new treatments, making recommendations for updates and improvements to the spa menu.
  9. Handle guest inquiries, concerns, and complaints in a timely and professional manner.
  10. Maintain accurate records and reports related to spa operations, including inventory, financials, and guest feedback.
  11. Ensure compliance with all hotel and spa policies and procedures.
  12. Continuously strive to improve the spa experience for guests, seeking out new ideas and suggestions for enhancements.
  13. Foster a positive and collaborative work environment, promoting teamwork and open communication among spa staff.
  14. Adhere to and promote the Four Seasons Hotels and Resorts brand standards and values.
  15. Participate in regular meetings and trainings to stay informed on hotel and spa updates and changes.
Where is this job?
This job is located at Beverly Hills, CA, USA
Job Qualifications
  • Minimum Of 5 Years Experience In A Managerial Role At A Luxury Spa Or Wellness Facility.

  • Proven Track Record Of Successfully Managing And Motivating A Team Of Spa Professionals.

  • Extensive Knowledge And Experience In Spa Operations, Including Scheduling, Inventory Management, And Budgeting.

  • Strong Customer Service Skills And Ability To Create A Welcoming And Relaxing Environment For Guests.

  • Excellent Communication And Organizational Skills, With The Ability To Handle Multiple Tasks And Prioritize Effectively.

Required Skills
  • Budgeting

  • Training

  • Communication

  • Sales

  • Time Management

  • Marketing

  • Team Management

  • Leadership

  • customer service

  • Organization

  • Problem-Solving

  • Multi-tasking

  • Interpersonal

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Spa Manager in Beverly Hills, CA, USA is between $48,000 and $77,000 per year. This range can vary depending on factors such as experience, education, and the specific spa or salon where the manager is employed. Some spa managers in Beverly Hills may also receive additional benefits such as bonuses, commissions, and healthcare benefits.

Additional Information
Four Seasons Hotels and Resorts is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 14th, 2024
Apply BeforeMay 22nd, 2025
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About Four Seasons Hotels and Resorts

Four Seasons Hotels Limited, trading as Four Seasons Hotels and Resorts, is a Canadian international luxury hospitality company headquartered in Toronto, Ontario, Canada. Four Seasons operates more than 100 hotels worldwide.

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