Senior Client Relations Analyst

Are you a skilled communicator and relationship builder with a strong passion for the financial industry? Do you have experience in client relations and a deep understanding of investment products? If so, Franklin Templeton Investments is seeking a Senior Client Relations Analyst to join our team. In this role, you will be responsible for managing and enhancing relationships with our clients, providing exceptional service and support, and collaborating with internal teams to drive business growth. We are looking for a dynamic and experienced professional who is dedicated to delivering superior client experiences. If this sounds like you, read on for more details on the qualifications and responsibilities for this exciting opportunity.

1. Manage and enhance relationships with existing clients, ensuring their satisfaction and loyalty to the company.
2. Serve as the main point of contact for clients, providing exceptional service and support.
3. Utilize strong communication and relationship building skills to effectively address client needs and concerns.
4. Develop and maintain a deep understanding of investment products offered by the company.
5. Collaborate with internal teams, such as sales and marketing, to identify opportunities for business growth.
6. Conduct regular meetings and presentations with clients to discuss investment strategies and performance.
7. Stay up-to-date on industry trends and changes, and provide insights and recommendations to clients.
8. Maintain accurate and detailed records of all client interactions and transactions.
9. Identify and resolve any issues or concerns raised by clients in a timely and professional manner.
10. Act as a brand ambassador for the company, representing our values and commitment to excellence in all client interactions.

According to JobzMall, the average salary range for a Senior Client Relations Analyst in New York, NY, USA is $64,000 - $104,000 per year. This range can vary based on factors such as the industry, company size, and experience level. Some companies may also offer bonuses or additional benefits as part of the compensation package.

Franklin Resources, Inc. is a holding company, which engages in the provision of financial and investment management operations. It offers fund administration, sales, distribution, marketing, shareholder servicing, trustee, custody, and fiduciary services.