Frost Bank

Associate Relationship Manager

Frost Bank

Dallas, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We’re looking for an enthusiastic and motivated Associate Relationship Manager to join the Frost Bank team. In this role, you will be responsible for providing outstanding customer service and developing long-term relationships with clients. You will be in charge of assessing customer needs, providing creative solutions, and promoting Frost Bank services to clients. To be successful in this role, you should have excellent communication, problem-solving, and customer service skills. If you’re a team player with a passion for helping people, we’d love to hear from you.

Responsibilities:

  1. Greet clients and assess their needs in order to provide the best customer service experience.
  2. Develop long-term relationships with clients by understanding their individual needs and providing creative solutions.
  3. Promote Frost Bank services to clients and suggest additional products or services that may be beneficial.
  4. Respond to customer inquiries and complaints in a timely manner.
  5. Remain up-to-date on industry trends and changes in order to advise clients accordingly.
  6. Ensure customer satisfaction by providing timely and accurate responses to inquiries.
  7. Maintain reliable and secure customer records in accordance with Frost Bank’s standards.
  8. Collaborate with other team members to develop innovative solutions.
  9. Participate in training and development opportunities to stay up-to-date with industry trends.
  10. Meet and exceed established performance goals.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Strong Communication Skills

  • Proficient In Microsoft Office Suite

  • Financial Services Experience

  • Ability To Multi-Task

  • Demonstrated Knowledge Of Banking Regulations

  • Relationship Management Experience

  • Problem-Solving Skills

  • Proven Track Record Of Success

Required Skills
  • Risk Management

  • Financial Analysis

  • Project Management

  • Networking

  • Communication

  • Sales

  • Time Management

  • Marketing

  • Product knowledge

  • Negotiation

  • Leadership

  • customer service

  • Problem-Solving

  • Organizational

  • Decision-Making

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Associate Relationship Manager in Dallas, TX, USA is $45,000 to $83,000 per year. This range can vary depending on the company, industry, and experience of the individual.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 24th, 2023
Apply BeforeMay 22nd, 2025
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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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