Frost Bank

Voice Engineering Manager

Frost Bank

Victoria, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Frost Bank, we are looking for a motivated and experienced Voice Engineering Manager to join our team. The ideal candidate will have the technical expertise necessary to manage and lead a team of voice engineers, while ensuring the smooth operation of our voice systems.The successful candidate will have a proven track record of managing and deploying voice systems, as well as the ability to work collaboratively on cross-functional projects. We are looking for a candidate who is passionate about driving innovation and providing excellent customer service.The Voice Engineering Manager will be responsible for developing and executing strategies for deploying voice systems, while ensuring that our voice systems remain secure and compliant with industry standards. Additionally, this position will oversee the deployment and maintenance of all voice systems and troubleshoot any issues that arise.Required qualifications for the Voice Engineering Manager position include:* At least 5 years' experience in voice engineering* Expertise in deploying, configuring, and troubleshooting voice systems* Knowledge of voice protocols, including VoIP, SIP, H.323, and MGCP* Experience with network monitoring and performance optimization* Understanding of security protocols and best practices* Excellent communication and customer service skills* Strong organizational and problem-solving abilitiesIf you are an experienced Voice Engineering Manager looking for an opportunity to challenge yourself and make a difference, we welcome you to join the Frost Bank team.

Responsibilities:

  1. Manage and lead a team of voice engineers, while ensuring the smooth operation of voice systems.
  2. Develop and execute strategies for deploying voice systems, while ensuring security and compliance with industry standards.
  3. Oversee the deployment and maintenance of all voice systems and troubleshoot any issues that arise.
  4. Deploy, configure, and troubleshoot voice systems.
  5. Monitor network performance and optimize for optimal performance.
  6. Implement security protocols and best practices.
  7. Provide excellent customer service.
  8. Develop innovative solutions to improve the customer experience.
  9. Strong organizational and problem-solving abilities.
Where is this job?
This job is located at Victoria, TX, USA
Job Qualifications
  • Excellent Communication And Organizational Skills

  • Strong Technical Background In Voice Engineering

  • Extensive Experience Managing Voice Engineering Teams

  • Working Knowledge Of Voip

  • Sip

  • And Related Technologies

  • Proven Ability To Lead A Team In Complex Environments

  • Knowledge Of Cisco Hardware And Software

  • Experience With Voice Over Ip (Voip) Solutions

  • Expertise In Voice Routing Protocols

Required Skills
  • Business Analysis

  • Planning

  • Communication

  • Scheduling

  • Management

  • Problem Solving

  • Leadership

  • Network protocols

  • VoIP

  • Performance tuning

  • SIP

  • System troubleshooting

  • Rtp

  • Tdm

  • Voice Engineering

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Voice Engineering Manager in Victoria, TX, USA is $50,000 - $90,000 per year. This range is based on salary data from job postings on JobzMall.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 24th, 2023
Apply BeforeMay 22nd, 2025
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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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