Gap

Asset Protection Service Representative

Gap

Orlando, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you an experienced, customer service-oriented individual looking to join an industry-leading team as an Asset Protection Service Representative? Gap is looking for an individual with the qualifications and passion to help us maintain a secure and customer-friendly shopping environment.In this role, your passion for customer service and dedication to protecting Gap customers, employees, and assets will be essential. You will be responsible for identifying, investigating, and resolving suspicious activity within our stores, as well as providing loss prevention education to employees.We are looking for an individual who is passionate about providing exceptional customer service, has excellent observational skills, and is able to think quickly in potentially stressful situations. The ideal candidate will have experience in law enforcement, retail loss prevention, or a related field, and will be comfortable working in a fast-paced environment.

Responsibilities:

  1. Monitor customers and store employees for any suspicious activity.
  2. Investigate and resolve any suspicious activity identified.
  3. Provide loss prevention education to store employees.
  4. Uphold customer service standards at all times.
  5. Maintain a safe and secure shopping environment for customers and employees.
  6. Assist with physical security of store structures and assets.
  7. Quickly assess and respond to potentially dangerous or stressful situations.
  8. Provide customer service support for customers and store employees.
  9. Remain up to date on applicable laws and regulations.
  10. Maintain a working knowledge of store policies and procedures.
Where is this job?
This job is located at Orlando, FL, USA
Job Qualifications
  • Ability To Work Independently

  • Strong Customer Service Skills

  • Knowledge Of Loss Prevention Techniques

  • Knowledge Of Store Operations

  • Ability To Use Problem Solving Skills

  • Ability To Handle Stressful Situations

  • Ability To Communicate Effectively

  • Physical Ability To Stand For Long Periods Of Time

Required Skills
  • Data Entry

  • Communication

  • Problem Solving

  • Inventory Control

  • customer service

  • Merchandising

  • Report Writing

  • Cash Handling

  • Retail Sales

  • Customer Relations

  • Loss prevention

  • Surveillance

  • Security protocols

  • Investigation

  • Policy Enforcement

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Service Representative in Orlando, FL, USA is $17.38 - $25.86 per hour.

Additional Information
Gap is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 28th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Gap

The Gap, Inc., or Gap, is an American worldwide clothing and accessories retailer. Doris and Don Fisher opened the first Gap store in 1969 with a simple idea — to make it easier to find a pair of jeans and a commitment to do more. Over the last 50 years, the company has grown from a single store to a global fashion business with seven brands — Gap, Banana Republic, Old Navy, Athleta, Intermix, Hill City, and Janie and Jack. Gap's clothes are available in 90 countries worldwide through over 3,100 company-operated stores, almost 400 franchise stores, and e-commerce sites.

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