
Asset Protection Service Representative
Are you an experienced, customer service-oriented individual looking to join an industry-leading team as an Asset Protection Service Representative? Gap is looking for an individual with the qualifications and passion to help us maintain a secure and customer-friendly shopping environment.In this role, your passion for customer service and dedication to protecting Gap customers, employees, and assets will be essential. You will be responsible for identifying, investigating, and resolving suspicious activity within our stores, as well as providing loss prevention education to employees.We are looking for an individual who is passionate about providing exceptional customer service, has excellent observational skills, and is able to think quickly in potentially stressful situations. The ideal candidate will have experience in law enforcement, retail loss prevention, or a related field, and will be comfortable working in a fast-paced environment.
Responsibilities:
- Monitor customers and store employees for any suspicious activity.
- Investigate and resolve any suspicious activity identified.
- Provide loss prevention education to store employees.
- Uphold customer service standards at all times.
- Maintain a safe and secure shopping environment for customers and employees.
- Assist with physical security of store structures and assets.
- Quickly assess and respond to potentially dangerous or stressful situations.
- Provide customer service support for customers and store employees.
- Remain up to date on applicable laws and regulations.
- Maintain a working knowledge of store policies and procedures.
Ability To Work Independently
Strong Customer Service Skills
Knowledge Of Loss Prevention Techniques
Knowledge Of Store Operations
Ability To Use Problem Solving Skills
Ability To Handle Stressful Situations
Ability To Communicate Effectively
Physical Ability To Stand For Long Periods Of Time
Data Entry
Communication
Problem Solving
Inventory Control
customer service
Merchandising
Report Writing
Cash Handling
Retail Sales
Customer Relations
Loss prevention
Surveillance
Security protocols
Investigation
Policy Enforcement
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Organization
self-motivation
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Asset Protection Service Representative in Orlando, FL, USA is $17.38 - $25.86 per hour.
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The Gap, Inc., or Gap, is an American worldwide clothing and accessories retailer. Doris and Don Fisher opened the first Gap store in 1969 with a simple idea — to make it easier to find a pair of jeans and a commitment to do more. Over the last 50 years, the company has grown from a single store to a global fashion business with seven brands — Gap, Banana Republic, Old Navy, Athleta, Intermix, Hill City, and Janie and Jack. Gap's clothes are available in 90 countries worldwide through over 3,100 company-operated stores, almost 400 franchise stores, and e-commerce sites.

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