Chat Specialist

We’re looking for a Chat Specialist I agent to provide superior experiences to our Gap Inc brand customers. In this role, you’ll interact with customers from around the world via chat. You’ll answer chats from customers at all of our brands and US, EU and UK markets, including Gap, Old Navy, Athleta, and Banana Republic. You’ll need to collect and analyze information from customers in order to offer the best resolution and complete these interactions in one contact. When needed, you’ll take phone calls to support our customers via phone. Demonstrating exemplary customer service skills in every interaction and ensure timely, one-contact resolution with customers. When needed, take phone calls to support our customers via phone.

According to JobzMall, the average salary range for a Chat Specialist in 3830 Atherton Rd, Rocklin, CA 95765, USA is between $30,766 and $51,891 per year. This range is based on the salaries reported by employers and job seekers in this area. The actual salary offered for a particular position may vary depending upon a range of factors, such as experience, qualifications, and the specific duties associated with the role.

The Gap, Inc., or Gap, is an American worldwide clothing and accessories retailer. Doris and Don Fisher opened the first Gap store in 1969 with a simple idea — to make it easier to find a pair of jeans and a commitment to do more. Over the last 50 years, the company has grown from a single store to a global fashion business with seven brands — Gap, Banana Republic, Old Navy, Athleta, Intermix, Hill City, and Janie and Jack. Gap's clothes are available in 90 countries worldwide through over 3,100 company-operated stores, almost 400 franchise stores, and e-commerce sites.