Geico Auto Insurance

Claims Service Representative

Geico Auto Insurance

Tucson, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Geico Auto Insurance, we are looking for a Claims Service Representative who can provide exceptional customer service and support to our policyholders. We are seeking an individual with strong customer service, problem-solving, and communication skills who can work both independently and within a team. As a Claims Service Representative, you will be responsible for resolving customer inquiries, handling customer complaints, and managing the claims process from start to finish.To be successful in this role, you must possess a minimum of 1 year of customer service or related experience, a high school diploma or GED, and demonstrate a positive attitude and strong work ethic. Knowledge of insurance policies, terminology, and claims processes is also beneficial. Above all, you must be able to effectively listen to and understand customer needs, provide excellent customer service, and work with all levels of staff to resolve customer inquiries and complaints.

Where is this job?
This job is located at Tucson, AZ, USA
Job Qualifications
  • Strong Customer Service Skills

  • Detail-Oriented

  • Ability To Work In A Fast-Paced Environment

  • Ability To Multi-Task And Prioritize Tasks

  • Proficiency In Microsoft Office Applications

  • Knowledge Of Insurance Claims Process

  • Excellent Verbal And Written Communication Abilities

  • Experience In The Insurance Industry

Required Skills
  • Auditing

  • Documenting

  • Researching

  • Recording

  • Processing

  • Problem-Solving

  • communicating

  • Negotiating

  • Analyzing

  • Answering

  • Assessing

  • Verifying

  • Resolving

  • Investigating

  • Interacting

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Claims Service Representative in Tucson, AZ, USA is between $28,000 and $35,000 per year. This salary range may vary depending on the individual's experience, qualifications, and the company they are working for.

Additional Information
Geico Auto Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Geico Auto Insurance

The Government Employees Insurance Company is an American auto insurance company with headquarters in Chevy Chase, Maryland. It is the second largest auto insurer in the United States, after State Farm. It's Parent organization is Berkshire Hathaway.

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