Geico Auto Insurance

Claims Service Representative

Geico Auto Insurance

Washington, DC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an enthusiastic, organized and customer-service oriented Claims Service Representative to join our team at Geico Auto Insurance. In this role, you will be responsible for providing excellent customer service to our clients while handling the intake, investigation and resolution of insurance claims. As a Claims Service Representative, you must have an attention to detail, excellent communication skills and the ability to work independently within a team environment. If you have a passion for helping people and providing exceptional customer service, we invite you to apply for this exciting opportunity.Required Qualifications: • 1+ years of customer service experience• Detail-oriented with the ability to multi-task• Strong communication and interpersonal skills• Ability to work independently and as part of a team• Working knowledge of Microsoft Office Suite (Outlook, Word, Excel)• Knowledge of claims processing and insurance industry standards and procedures is a plus

Where is this job?
This job is located at Washington, DC, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Knowledge Of Relevant Laws And Regulations

  • Problem-Solving Abilities

  • Computer Literacy

  • Strong Customer Service Orientation

  • Experience In Insurance Claims Processing

  • Familiarity With Insurance Terminology

Required Skills
  • Documentation

  • Research

  • Communication

  • Filing

  • Multitasking

  • Negotiation

  • customer service

  • Organization

  • Problem-Solving

  • Mediation

  • Attention-To-Detail

  • Time-Management

  • Conflict-Resolution

  • Accuracy

  • Data-Entry

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Claims Service Representative in Washington, DC, USA is $37,859 to $42,936.

Additional Information
Geico Auto Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2023
Apply BeforeJanuary 14th, 2026
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About Geico Auto Insurance

The Government Employees Insurance Company is an American auto insurance company with headquarters in Chevy Chase, Maryland. It is the second largest auto insurer in the United States, after State Farm. It's Parent organization is Berkshire Hathaway.

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